Attraction Attendant. Lake LilyLifestyle

Job Title: Attraction Attendant

Department: Attractions

Location: Craig's Cruisers - Muskegon, MI

Position Type: PT Hourly

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star is the largest privately owned operator of family entertainment centers in the U.S., and we bring energy to both indoor and outdoor family entertainment centers across the country. Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment.

As an Attraction Attendant you will play a crucial role in creating a memorable experience for guests. You will operate attractions, assist guests, and ensure a clean and safe gaming environment.

• Operate attractions while following safety expectations and age restrictions.
• Anticipate and solve any guest issues, with or without assistance.
• Communicate clearly with guests and team members.
• Engage guests often to ensure a positive experience.
• Keep surrounding areas neat, tidy, and clean.
• Stay organized and aware of party schedules to execute booked events.
• Answer basic questions about the facility including pricing, directions, and duration of gameplay.
• Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories.
• For minors: 14‑15 Years – Guest service, general cleaning, monitoring guests, operating cash register.
• For minors: 16‑17 Years – Guest service, general cleaning, monitoring guests, operating cash register, ride operation, food preparation.

• Desire and ability to be pleasant, upbeat, and sociable throughout the workday.
• Flexibility to work varying days, nights, holidays, and weekends.
• Prior guest service or hospitality experience preferred.

• Walking or standing for extended periods.
• Ability to lift up to 15 lbs regularly.
• Perform tasks that require organization, bending, reaching, turning, lifting, climbing, and stocking up to 50 lbs.
• Quick and accurate communication skills.
• Working in an environment with bright, dim, or flashing lights and loud sounds.
• Manual dexterity to use and operate all necessary equipment.
• Understanding, following, and maintaining safety standards at all times.

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job.

Five Star Parks & Attractions participates in the E-Verify program.

Equal Opportunity Employer Statement: Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.