Assistant Mortgage Manager

PFCU is an Equal Opportunity Employer SUMMARY

To assist the credit union in achieving its mission statement, “PFCU WILL DELIVER FINANCIAL WELL-BEING WITH VALUE, CONVENIENCE AND EXCEPTIONAL SERVICE”, the Assistant Mortgage Manager is responsible for gaining knowledge and experience in preparation for a career in management under the direction of experienced personnel. In addition, the position is responsible for assisting with the supervision of the Mortgage Department, overseeing daily mortgage lending operations and seeking new opportunities to grow the mortgage portfolio by implementing new products and services when appropriate.

To be successful, the Assistant Mortgage Manager must have a working knowledge of the Credit Union Mortgage Department and understand how it relates to the successful operation of the Credit Union; including, employees’ daily job requirements, lending operations, management and credit union policies and practices that affect each phase of the mortgage lending business. Support, model & adhere to PFCU’s Service Standards as outlined in My MARC.

• Assist with overseeing the Mortgage Department staff, including employees work, productivity, scheduling, appraisals, coaching and payroll.
• Assist with providing leadership oversight to the Mortgage Department Employees.
• Assist with meeting with Mortgage Department employees monthly to provide customized coaching and mentorship in the area of performance. Set goals and assist employees with developing plans for continual growth and success within their position. Document coaching and other performance related conversations in PFCU’s performance management software.
• Provides encouragement and recognition for outstanding performance.
• Assist with ensuring a safe, sound, and profitable mortgage portfolio is maintained.
• Assist with overseeing the Underwriting and processing of all mortgage loans.
• Monitor and oversee insurance claims for the mortgage insurance claims.
• Review and sign mortgage discharges.
• Assist with overseeing, and responsible for organizing and monitoring portfolio loans for collateralization in borrowing.
• Monitor mortgage loans with PMI, pay insurance billings, cancel insurance as necessary.
• Monitor and review Secondary Market incoming funds, bills and authorize payments.
• Monitor and balance Mortgage Account Payable GL.
• Assist with generating additional revenue from other lending products and services when opportunity arises.
• Recommend and implement new mortgage products/services.
• Monitor pipeline activity, loan status, and turn times; assist with resolving bottlenecks.
• Implement and refine operational procedures to improve efficiency and quality.
• Analyze reports and trends to identify opportunities for growth and improvement.
• Monitor market changes that could adversely affect credit union and report to Chief of Lending, VP of Lending, and Mortgage Manager.
• Assist with overseeing all secondary market loan activity and vendor relations.
• Be able and willing to originate, process, underwrite, and close applications, when needed, including sending disclosures to meet regulatory time frames.
• Ensure all mortgage loans are within lending policies.
• Solicit outside referrals through attending networking events and meetings with realtors and other applicable parties.
• Maintain thorough knowledge of the Credit Union Mortgage products, lending policies and the secondary market programs available to members. Be capable of discussing various loan alternatives and closing costs with members.
• Assist with overseeing insurance tracking, escrow analysis, and annual HMDA reporting.
• This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process.
  
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