Desk Officer; Part Time

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General Summary: Under the supervision of the Police Chief or any member of command staff, performs law enforcement duties and office work. Provides administrative and clerical support for the police department, assists walk-in customers, and answers phone calls for the police department during business hours. Maintains the police department records, collection of fines, building security, and addresses any potential organizational needs.

Essential Job Functions:An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

• Receives, screens, and directs phone calls, assists walk-in customers, and provides basic information upon request. Process incoming and outgoing mail, and maintains office supply inventory.
• Process fees and payments from the public for fines and permits, and documents the transactions. Issues parking permits for various City parking lots, documenting permit holder information and maintaining a detailed log of issued permits.
• Interact professionally with the public and possess the ability to use good judgement initiative and manage contentious or confrontational situations with tact and resourcefulness.
• Assists in maintaining departments electronic and paper records for storage of police reports.
• Monitor building surveillance cameras for building security.
• Conduct initial interviews for reports of accidents, complaints, offenses, and other incidents.
• Assist the Chief of Police and other sworn personnel in processing documentation, reports, correspondence, data entry, and other clerical support functions.
• May be called upon to assist during emergency responses to incidents at city hall.
• Apprehends or assists in the apprehension of wanted persons, using physical force to the degree required by the situation. Detains, searches and arrests suspects, as warranted and required. Guards’ prisoners and assumes responsibility for their safety and personal property while in custody.
• Administer and record Preliminary Breath Test (PBT) readings, conduct and maintain Sex Offender Registration (SOR), fingerprint persons as needed for administrative purposes, handle and inspect firearms for registration purposes.
• Perform related duties as required.

• Certification as a Police Officer by the Michigan Commission on Law Enforcement Standards (MCOLES) or Certifiable from MCOLES.
• Educational requirements include a high school diploma or equivalent, supplemented with college-level coursework in criminal justice or related field.
• One or more years in an office setting, or office management or other related position would be preferred but not required.
• Experience requirements include some work in a security or law enforcement environment.
• A valid State of Michigan driver’s license is required.
• Skill in accurately compiling and evaluating data and preparing clear and accurate reports.
• Skill in maintaining record keeping and records management systems.
• Skill in the use of computers and related software, as related to the functions of the position.
• Ability to establish an effective working relationship, use good judgment, initiative, and resourcefulness when interacting with the public, other law enforcement, elected officials, community leaders, victims of crime, coworkers, suspects of crime, detainees, administration, or other professionals.
• Knowledge of the principles, practices, and techniques of modern law…