Emergency Police​/Fire Dispatcher

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Under the supervision of the Deputy Chief or other shift supervisors, receives and dispatches emergency calls. Collects and enters information from the LEIN system, performs a wide variety of administrative and clerical tasks, and interacts effectively with a wide range of public safety agencies.

ESSENTIAL JOB FUNCTIONS:

• Receives, processes and prioritizes all incoming calls and emergencies in the designated service area, and occasionally beyond. Responds to inquiries as appropriate.
• Dispatches fire, ambulance, police, animal control and public works to emergency and non-emergency calls for assistance.
• Utilizes the Michigan Law Enforcement Information Network (LEIN). Makes inquiries and enters and removes warrants, personal protection orders, and conditions of bond and other information.
• Checks LEIN system for criminal records and relays applicable information to other agencies.
• Contacts other police agencies in regard to warrants and other matters.
• Enters impounded and abandoned vehicles in the system or releases them, as appropriate.
• Assists citizens at the front desk.
• Testifies in court related to calls received, as required.

REQUIREMENTS INCLUDE THE FOLLOWING:

• A high school diploma or equivalent supplemented by vocational training in computer software and database usage.
• One year of experience as a dispatcher, preferably in a public safety setting preferred but not required.
• Ability to acquire LEIN certification as a condition of hire.
• Ability to work a seven-day, 24 hour/day operational schedule.
• Good knowledge of the laws, regulation and policies governing police department functions and other public safety processes.
• Skill in operation of standard office equipment including computers and related word processing, spreadsheet and database applications.
• Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with the public and other department and City employees.
• Ability to type and enter data rapidly and accurately.
• Ability to understand and follow complex oral and written instructions.
• Ability to work effectively under stress, emergency situations, and changes in work priorities.

STARTING PAY:

$58,290.00

Dispatchers are part of the Police Officer Association of Michigan Union.
12-hour shifts (5A-5P and 5P-5A) every other weekend off.

Hiring process:

• Must pass a typing test
• Oral Board Interview
• Pass a thorough Background investigation

Location: Center Line, MI 48015