Mobile Crisis Support Specialist

Exciting Career Opportunity!

Common Ground is seeking a Mobile Crisis Support Specialist to be a part of the Oakland Collaborative Crisis Response (OCCR) team.

As a member of the Oakland Collaborative Crisis Response (OCCR) team, a crisis response team engaged in mobile crisis response, the OCCR Mobile Crisis Support Specialist partners with a Mobile Crisis Clinician. Together, they respond in-person to crisis calls in Oakland County that cannot be resolved through the Resource & Crisis Helpline via phone. The Mobile Crisis Support Specialist will promote and participate in activities that enhance recovery and resiliency of people in crisis.

This position will be an integral member of the crisis response team, providing immediate and on-site support to individuals experiencing mental health crises and emotional distress. The primary role of the Mobile Crisis Support Specialist will be to share their experience, strength, and hope and provide appropriate interventions to ensure the safety and well‑being of people served. The team serves children, adolescents, adults, seniors and families as well as schools, neighborhoods, organizations and businesses by providing up to 30 days of in‑home crisis counseling to people in crisis to facilitate immediate stabilization of emotions and behavior.

OCCR is supported by the resources of a crisis center, partnerships with local Certified Community Behavioral Health Clinics (CCBHCs), and the Behavioral Health Urgent Care (BHUC), all of which includes a Psychiatrist and Nurses, as well as a continuum of crisis services for which the Crisis Support Specialist has access. To learn more about this position, please review the job description:
Mobile Crisis Support Specialist - Job Description.

• Full-Time, 0.9, 36 hours per week:
  Monday, Wednesday, Saturday - 8 am to 8 pm
• Contingent (1):
  Must be available to cover shifts (in advance and short notice)

$21.00 - $24.00 per hour, plus applicable shift differential.

• Drive agency vehicle (or own personal vehicle) to community locations to respond to crisis calls
• Maintain reliable personal vehicle to drive to and from shifts and occasionally within the community
• Respond swiftly to crisis calls by utilizing GPS to navigate the community, aligning with program response times
• Conduct curbside safety assessments to identify potential risks and safety concerns for individuals or families in crisis, including risks of self‑harm or harm to others
• Arrange or provide transportation, using an agency vehicle when appropriate to ensure individuals are safely transported to designated locations
• Maintain accurate and timely documentation of all crisis interventions, assessments, and interactions with individuals served, utilizing strong typing skills to efficiently record information in real time
• Submit all electronic or hard copy documents that are complete, accurate, and signed prior to end of shift
• Use Crisis Theory to provide short‑term interventions to people in order to facilitate immediate stabilization of emotions and behavior
• Provide active crisis intervention that is welcoming, trauma‑informed, brief, and solution‑focused to adults/children presenting in distress
• Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
• Educate and assist significant others and family members with the petitioning process, as needed
• Complete mobile assessments of crisis situations and person/family’s needs
• Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources to facilitate appropriate referrals and follow‑up care
• Act as an advocate for the needs and rights of every person/family including service providers and community agents
• Comply with federal, state, county, and agency regulations governing Intensive Crisis Stabilization and the delivery of specialty services and supports
• Provide first aid and emergency procedures, as needed

Certified Peer Support Specialist (CPSS) OR Behavioral Health Crisis Professional, OR qualified to become a Behavioral Health…