Access Coordinator

Job Category
:
Adm Support - CSR/Reception/Asst/Schedulers

Requisition Number
: ACCES
003869

• Posted :
  October 13, 2025
• Full-Time
• Hybrid

Showing 1 location

Clarkston
6770 Dixie Hwy
Ste 200
Clarkston, MI 48346, USA

Easterseals MORC is hiring for an
Access Coordinator
to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers
!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with Medicaid Provider Manual Guidelines
• Two years of experience in mental health field; preferred experience working with Individuals with Intellectual and/or Developmental Disabilities.

Duties and Responsibilities:

• Access Coordinator (AC) screens intake calls and requests for services from Oakland, Macomb, Wayne, and other Counties.
• Makes preliminary eligibility determination based on services for persons with Intellectual and Developmental Disabilities (I/DD) as outlined by regulations, funding source criteria and company protocol.
• Makes preliminary decision of County of Financial Responsibility (COFR).
• Assists individuals in scheduling intake appointment based on eligibility and residence.
• Explains the intake process to the individuals and their family and answers questions.
• Provides information regarding array of services provided by Easterseals MORC based on county of residence.
• Explains the ability to pay rules to the individuals and their family as needed.
• Gathers documentation needed for the intake appointment from Electronic Medical Records (EMR) or alternate sources that can provide required documentation.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

• Bachelors or better in Human Services or related field.
• Bachelors or better in Psychology or related field.
• Bachelors or better in Social Work or related field.

• Driver's License
• Auto Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.