Billing Assistant

Billing Assistant (FT)

Title: Billing Assistant

Department: Patient Financial Services

Status: Full Time (40 hours per week)

Hours: Day Shift. Hours may be adjusted in response to workload demands. Low census may be utilized in accordance with hospital policy.

This position entails answering the telephone promptly and courteously; obtaining and verifying patient and guarantor demographic information; obtaining and verifying patient’s insurance information including co‑pays; processing patient payments; payment posting; data entry for claims; patient refunds; contract billing accounts; patient collection letters; working with collection aging on collection files, reporting payments and updates on accounts; completing forms as appropriate; receiving and answering charge/billing related inquiries.

Provides clerical, secretarial and receptionist support and other duties as requested.

• High School Graduate or equivalent, required.
• Strong customer service and interpersonal skills required; ability to deal with difficult situations and customers.
• Ability to perform simple arithmetic.
• Ability to type and spell accurately.
• Previous experience working with the general public, required.
• Computer skills required.
• Previous experience in medical professional billing, coding, insurance verification, required.

• Ability to establish effective working relationships and effective communication with peers, patients, families, physicians and other support personnel.
• Supports and contributes to the total hospital system by maintaining a hospital‑wide perspective and serving on department/hospital committees as requested.
• Influences the direction of the patient financial services department by maintaining composure, excellence and a positive perspective/attitude.
• Ability to promote and adapt to change in order to remain current and withstand standards of practice and services in the office setting.
• Evidence of a sense of responsibility, initiative, honesty and positive attitude.
• Knowledge and ability to learn the safe use of various office equipment.

Send Letter of Interest To: Tonya Loding, HR Generalist

Date Posting Effective: February 5, 2026

Internal Applicants due: two days from posting date.

External Applicants due: seven days from posting date.

Applications and resumes are accepted at any time. Please fill out our application for employment form online or download the application.

Submit by Mail: McKenzie Health System, 120 Delaware Street, Sandusky, MI 48471

Submit by Fax: 810‑648‑0585

Submit by Email: ckrampits