Administrative Coordinator-Case Management- Days-Temecula Valley Hospital

Responsibilities

Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 10 “A” Leapfrog Hospital Safety Grades, most recently in Spring 2023.

The hospital was recently recognized by U.S. News & World Report’s Best Hospitals  for Heart Attack, Heart Failure and Stroke, Pneumonia and COPD, as well as the Health grades 2022 Cardiac Surgery Excellence Award. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women’s Choice Award Achievements as One of America’s Best Hospitals for Stroke Care and One of America’s Best Hospitals for Patient Safety.

Other accolades include: the American Heart Association/American Stroke Association’s Get With The Guidelines® - Stroke GOLD PLUS with Target:
Stroke Honor Roll Elite and Target:
Type 2 Diabetes Honor Roll, Mission Lifeline® - STEMI Receiving Center – GOLD PLUS, Mission Lifeline® - NSTEMI – GOLD, Blue Distinction® Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission’s Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten‑Free Food Service facility, 3 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire’s Top Workplaces 2017 and 2018, has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery.

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The Administrative Coordinator for the Case Management Team is responsible for coordinating the day to day administrative needs of the Case Management team.

• Answer calls, take messages and distribute to the appropriate Case Manager/Social Worker.
• File and maintain discharged patient paperwork and update the discharge planning section of the patient’s original chart.
• Ensure all supplies needed to maintain the office are reviewed and stocked daily as needed.
• Retrieve departmental mail daily and deliver to Manager/Director.
• Maintain Care Coordinator and Social Service resources phone lists.
• Print census, admission/discharge/transfer reports daily.
• Distribute care coordinator assignments to units, insurance verifiers, and House Supervisor.
• Distribute referrals to appropriate care coordinator for follow-up.
• Retrieve copies of Physician orders and attach to referral prior to distribution to Care Coordinators.
• Assist with making calls to vendors to procure services for patients being discharged (home health, durable medical equipment, skilled nursing facilities, etc.).
• Fax appropriate patient information to vendors.

Minimum 1 year clerical assistant experience; clinical clerical experience preferred
Previous hospital experience preferred
Minimum High School Graduate or equivalent preferred

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has…