Mobile Crisis Support Specialist

Exciting Career Opportunity!

Common Ground is seeking a Mobile Crisis Support Specialist to be part of the Oakland Collaborative Crisis Response (OCCR) team. Make an impact to help people move from crisis to hope at Common Ground. Work from the Bingham Farms office to deploy into the County to meet people where they are.

As a member of the OCCR mobile crisis response team, the Mobile Crisis Support Specialist partners with a Mobile Crisis Clinician to provide immediate on‑site support to individuals experiencing mental health crises and emotional distress. The role involves responding in person to crisis calls in Oakland County that cannot be resolved through the Resource & Crisis Helpline. The specialist promotes recovery and resilience, shares experience and hope, and provides appropriate interventions to ensure safety and well‑being.

The team serves children, adolescents, adults, seniors, families, schools, neighborhoods, organizations, and businesses by providing up to 30 days of in‑home crisis counseling and facilitation of immediate stabilization. Resources include a crisis center, partnerships with local Certified Community Behavioral Health Clinics (CCBHCs), the Behavioral Health Urgent Care (BHUC) with psychiatrists and nurses, and a continuum of crisis services that the specialist can access.

• Full‑Time, 36 hrs/wk: 8a ‑ 8p, Sunday/Tuesday/Thursday
• Contingent:
  Various days depending on agency needs – shift may be 8a ‑ 8p or 8p ‑ 8a.

• $21.00 ‑ $24.00 per hour (plus applicable shift differential)

• Drive agency or personal vehicle to community locations to respond to crisis calls
• Maintain reliable personal vehicle for shifts and occasional community travel
• Respond swiftly to crisis calls using GPS to navigate and align with program response times
• Conduct curbside safety assessments to identify potential risks for individuals or families in crisis, including self‑harm or harm to others
• Arrange or provide transportation, using an agency vehicle when appropriate, to ensure safe transport to designated locations
• Maintain accurate, timely documentation of all crisis interventions, assessments, and interactions, using strong typing skills for real‑time record‑keeping
• Submit all electronic or hard copy documents that are complete, accurate, and signed prior to end of shift
• Use Crisis Theory to provide short‑term interventions that facilitate immediate stabilization of emotions and behavior
• Provide active crisis intervention that is welcoming, trauma‑informed, brief, and solution‑focused to adults and children presenting in distress
• Collaborate with individuals/families and support systems to develop safety plans and identify coping strategies for future crises
• Educate and assist significant others and family members with the petitioning process, as needed
• Complete mobile assessments of crisis situations and the person/family’s needs
• Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources for appropriate referrals and follow‑up care
• Act as an advocate for the needs and rights of every person/family, including service providers and community agents
• Comply with federal, state, county, and agency regulations governing Intensive Crisis Stabilization and the delivery of specialty services and supports
• Provide first aid and emergency procedures, as needed

Certified Peer Support Specialist (CPSS) OR Behavioral Health Crisis Professional, OR qualified to become a Behavioral Health Crisis Professional. For internal candidates only, meet criteria as a Behavioral Health Crisis Paraprofessional.

• (Internal/External Candidates) Certified Peer Support Specialist (CPSS)
  
  Qualifications:
  • High School Diploma or GED
  • Michigan Certified Peer Support Specialist certification
  • Valid Michigan Driver License with acceptable driving record for insurance eligibility
  • Relevant recovery experience, strongly preferred
  • Previous experience in mobile crisis response, strongly preferred
• (Internal/External Candidates) Behavioral Health Crisis Professional
  
  Qualifications:
  • Bachelor’s degree in Human Services field
  • Minimum of 1 year of experience…