Direct Service Professional

We are growing and looking for Direct Service Professionals!

• Do you have a caregiving background?
• Do you have experience providing exceptional care and redirecting behaviors?
• Do you have knowledge of CMH/TBI residents?

If so, we invite you to consider a career at Eisenhower Center. Below are more details before you decide to apply:

• Location:
  
  Manchester, MI
• Position:
  Direct Service Professional
• Hourly: $17.70
• Benefits start after 30 days:
  Health, Dental, Vision and many more!

* All offers of employment are contingent upon background screens*

• Provide opportunities through the day to help residents meet their goals.
• Adhere to the person-centered plans, and behavior plans as written for each resident.
• Provide quality of care and safe and healthy setting free from harm while upholding the rights of all residents. Create a space of trust and relationship with all residents.
• Transport residents and attend appointments, advocate, and obtain necessary documentation, when needed.
• Must remain awake and immediately accessible in all homes requiring 24/7 care.
• Staff in Full Time/Part Time Slots are expected to work the set schedule consistently and are permitted to pick up additional shifts with approval.
• Client focused and strong communication skills.
• Take the initiative to provide excellent care and goal driven with clients.
• Engaged and collaborative with clients and coworkers.
• Trustworthy, reliability and confidentiality at all times.
• Committed to building and supporting a culture that is inclusive for all.
• Following all processes, policies, and procedures.
• Focus on our purpose to create and maintain a safe and positive environment for our clients, making an impact on their daily lives.

• Job Performance:
  Maintain zero advisements for any performance related issues including – attendance, documentation, compliance, engagement, attitude and para verbal.
• Attendance:
  Must be on time for all shifts and must be in attendance for shift report during shift exchange.
• Documentation:
  Accuracy and completeness with Daily Progress Notes (DPN), Direct Data Sheet (DDS) and any other unit documentation.
• Compliance:
  Fully compliant with all organizational training and updates in policies.
• Engagement:
  Maintaining full engagement with residents while on shift.
• Attitude:
  Maintain a positive attitude on the floor and with all residents and staff.
• Para verbal:
  Ensure there is no poor para verbal usage while on the floor with residents and staff.

• A minimum education of high school diploma or GED.
• Valid Driver License and reliable transportation.
• Previous experience in healthcare field
• Experience with providing direct care to individuals with disabilities.
• Ability to accept constructive feedback.
• Ability to pass background checks as required by regulatory agencies
• Ability to follow instructions, work independently and demonstrate patience and empathy.
• Strong interpersonal and communication skills.

• Excellent verbal and written communication skills
• Ability to work independently or as a collaborative member of a team
• Ability to direct other team members and coach others
• Knowledge of CMH/TBI residents and behavioral redirection
• Ability to provide exceptional care and assistance with ADLs
• Demonstrating client-focused strategy skills
• Demonstrated skill in reporting, and summarizing daily tasks and worksheets
• Ability to make decisions and take initiative in problem resolution
• Ability to exercise tact and responsibility with handling confidential information

• PTO
• Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
• 401(k)
• Flexible Spending Account for Medical and Dependent Care
• Employer Paid Life Insurance and Long-Term Disability
• Voluntary Life Insurance and Short-Term Disability available
• Student Stipend
• Employee Discount Program
• Continuing professional development opportunities