Clinical Supervisor

Clinical Supervisor Bell Physician Services

Job Type: Full-Time | 1.0 or 80 hours/pp | Exempt/Salaried

Schedule:

M-F, Day Shift, Standard Clinic Hours

Your experience matters

UP Health System - Bell is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Supervisor joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Clinical Supervisor who excels in this role:

• Determines, coordinates, and supervises daily staffing assignments and workflow for front office staff, ensuring appropriate coverage and efficient clinic operations.
• Provides direction, orientation, training, coaching, mentoring, and ongoing support to assigned staff. Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures the quality of services delivered while promoting exceptional customer service and an efficient patient experience.
• Ensures staff compliance with departmental and organizational policies, procedures, regulatory requirements, and established workflows.
• Serves as a resource to both clinical and clerical staff by fostering communication, collaboration, and problem-solving across the care team.
• Maintains clinical competency and assists with clinical responsibilities, within scope of licensure, during staffing shortages, increased patient volumes, or other operational needs.
• Performs staff responsibilities, both clerical and clinical as appropriate, to maintain required service levels and support continuity of operations.
• Identifies workflow improvement opportunities and collaborates with leadership to implement operational efficiencies that improve patient access and clinic performance.
• Leads the handling and resolution of complex patient, staff, and operational concerns using sound judgment and effective communication.
• Regular and reliable attendance.
• Performs other related duties as assigned or requested.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:
  Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO:
  Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:
  Ongoing learning and career advancement opportunities.

What we're looking for

Education:

• Associate's Degree in Nursing or related field preferred.
• Applicable work experience may be used in lieu of education where appropriate.

Certifications:

• BLS

Licenses:

• Clinical background required
• Current or previous clinical licensure or certification preferred (e.g., LPN, CMA, or another applicable clinical credential).