GLT - Medical Assistant

SUMMARY The Medical Assistant is responsible for assisting the medical staff for direct patient care. The Medical Assistant completes intake information and triage, controls patient flow, prepares referral documents and completes office duties as assigned.

DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

Performs clinical functions, such as assisting with client service flow, obtaining vital signs, medical equipment and supply set-up as well as assisting with bedside medical procedures

Schedules patient appointments; verifies appointments prior to service date, schedules referral appointments including diagnostic testing and coordinates patient’s records with outside providers

Provides exceptional customer service while receiving and assisting patients, places patients into examination rooms and directs appropriate patient records for provider review prior to service delivery

Performs sample collections such as blood draw, urine collection, and other similar patient sample collection for lab testing purposes

Maintains accurate logs and dispositions of all appointments and outside referrals

Answers and logs incoming telephone calls for provider office, directs calls to appropriate clinic personnel, or takes detailed messages and delivers to appropriate personnel

Assists clinic nurse with triage of incoming calls for the acuity of concern and priority appointments

Pulls client charts 24 hours prior to the daily schedule, maintains information according to chart format and files charts after final disposition of service

Trains end-users on the use of the electronic health record

Maintains clinic supplies, inventory records of incoming supplies, prescribed medication samples and items provided to patients under the direction of providers

Facilitates the dissemination of information regarding department programs and assists with client health education as needed

Assists management in the continued development and implementation of the electronic health record as a legal record of medical care given to patients

Maintains professionalism and confidentiality in all aspects of work and complies with all applicable Tribal, federal or state laws and procedures

Position will be cross trained for registration and community health transportation KNOWLEDGE,

SKILLS AND ABILITIES

Must have strong public relations skills, including both verbal and written communication

Ability to manage time and workload effectively, which includes planning, organizing, and prioritizing with heightened attention to detail and accuracy

Must have good organizational skills and the ability to multi-task Maintain the highest level of confidentiality of all matters PHYSICAL REQUIREMENTS Frequently required to sit and talk or listen

Occasionally required to stand, frequent walking, use hands to handle, feel, and reach with hands and arms Occasionally lift and/or move up to 25 pounds

Work may involve exposure to infections, communicable diseases, contaminated materials, and/or bodily fluids, resulting in the need to wear protective equipment such as masks, eye protection, rubber gloves, and gowns CONDITIONS OF EMPLOYMENT Must possess a valid driver’s license, reliable transportation and be insurable

Occasional non-traditional hours including working evenings, weekends and holidays as assigned to meet program needs and deadlines

Ability and willingness to travel for program requirements, meetings, and continuing education SECURITY SENSITIVE This position will have access to information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected under IHS/HIPAA policy rules and regulations.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation and drug/alcohol test.

NATIVE AMERICAN PREFERENCE The Match-E-Be-Nash-She-Wish Band of Pottawatomi recognizes Native American preference in its hiring and employment policies.

EMPLOYER BENEFITS AND COMPENSATION The Gun Lake Tribe offers a competitive base salary and the best benefits package around.

Medical, dental, vision and telehealth coverage for…