Rehab Support Assistant; Medical Clerical Support Staff) Paw Paw- PRN, Shift

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BLH Bronson Lake View Hospital

Rehab Support Assistant (Medical Clerical Support Staff) Paw Paw- PRN, Variable Shift

Bronson Rehabilitation Services is looking for a detail-oriented and friendly person to support our rehab team. In this role, you'll welcome patients, schedule appointments, check insurance, and help manage patient records. You’ll also answer phones, collect payments, and help keep the office running smoothly.

As a Rehabilitation Support Assistant, you’ll be an important part of our rehab team. Your main job is to help our patients have a smooth and positive experience from the moment they arrive.

• Greet and check in patients
• Schedule and confirm appointments
• Verify insurance and help with authorizations
• Answer phones and take messages
• Collect payments (at some locations)
• Keep patient records organized and up to date
• Help manage supplies and keep the office running smoothly

• Friendly, professional, and organized
• Comfortable using computers and learning new systems
• Able to work well in a fast-paced environment
• Great at multitasking and paying attention to details
• Experienced in a medical or office setting (6–12 months preferred)
• A high school graduate (or GED)

• Experience in medical billing, including government programs
• Knowledge of medical terminology and coding (CPT, ICD-10)
• Familiarity with healthcare systems like Epic, Medic, or Misys

• Competitive salary
• Shift differential pay
• Comprehensive Wellness Program
• Rotating weekends
• Benefits start on Day 1
• Work with a supportive and friendly team
• Opportunities to learn and grow in the healthcare field
• Be part of a hospital that values your hard work and dedication to keeping the community healthy

At Bronson, we believe in teamwork, respect, and providing top-notch care. When you work with us, you’re part of a trusted health system that values your work and supports your growth. You’ll have the chance to make a difference in patients’ lives every day—and be part of a positive, professional team that’s committed to helping others.

High school diploma or general education degree (GED) and 2-3 years general work experience (hospital preferred), or equivalent combination of education and experience required.

6-12 months of related experience

• Experience with third party billing (including county, state and federal) strongly preferred.
• Medical Terminology, CPT and ICD-10 coding strongly preferred.
• Previous computer experience including hospital-based programs (i.e. Epic/Medic/Misys/Tiger or other practice management system) preferred.
• Keyboarding and computer skills
• Accurate filing
• Professional communication
• Excellent customer service skills
• Light clerical duties as assigned.
• Math skills
• Basic office equipment
• Ability to maintain confidentiality of sensitive medical information.
• Concentrate and pay close attention to detail
• Ability to multi-task
• Ability to establish effective working relations with office staff and employees in a team

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the…