Case Manager; Bsw

Responsibilities Position Summary

Case Manager will provide quality substance abuse case management services according to the program’s established policies and procedures. Case Manager conducts bio-psycho-social assessments and any required intake/assessment tasks, assist in discharge planning, conducting group sessions and participates in the development of group content.

• May assess perspective patients for treatment, identifying psychosocial, substance use, mental health and medical issues to determine if patient meets admission requirements.
• May complete utilization review pre-certifications based solely on the thorough assessment completed by qualified intake staff member.
• Administers breathalyzer and vital signs upon intake and documents accurate results. May be responsible for making the decision to send patients out to the hospital if required.
• Provides directions or arranges appropriate transportation services as needed to transport patients.
• Responsible for introducing new patients to therapeutic community.
• Explains the evaluation and admission process to the potential patient/referral source and informs patient of necessary items to bring for treatment.
• Documents all intake information into the TIER program including demographics and all appropriate assessments.
• Maintains daily census and provides assessment for appropriate intakes.
• Ensures intake paperwork is complete and accurate. Creates intake files. Files intake-related documents.
• Acts as role model by following program and treatment norms, demonstrating honesty and a willingness to listen to patients’ issues and taking responsibility for own actions.
• Works collaboratively with the Admission Center staff, Utilization Review staff, Nursing Staff and Residential Assistants.
• Communicates and collaborates with nursing department to facilitate an efficient transition of customer into the treatment milieu.
• Maintains professional relations and assures information is communicated effectively with staff as well as to patients, families and referral sources.
• Attends staff meetings as indicated and treatment team meetings when necessary to monitor results.
• Performs all other duties as required or assigned.

• Ability to inspire client confidence in the FRN Staff and the FRN Model of Treatment.
• Ability to consistently demonstrate through conduct and communications the stability required to effectively assist patients and their family members through the FRN Model of Treatment.
• Excellent verbal and written communication skills required.
• Extensive and demonstrated knowledge of substance abuse, group process, and discharge planning.
• Experience in completing assessment and group therapy to adults with addictive and mental health disorders.
• Experience with facilitating didactic and experiential groups.
• Knowledge of or willingness to use Motivational Interviewing techniques.
• Strong verbal and written communication skills and ability to manage high volume of client related paperwork.
• Must have high level of interpersonal skills. Position continually requires demonstrated poise, professionalism, tact and diplomacy.
• Exercise good judgment, apply common sense and successfully handle ambiguity.
• Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the organization.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines.
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint). Proficiency in MS Access (or other database program) is preferred.
• Understands need for…