Front Desk Agent

Property Description Bicycle Inn and Suites on Mackinac Island is seeking enthusiastic individuals to join our team in providing exceptional hospitality on this unique and picturesque island! As a job applicant, you'll have the opportunity to work in a charming boutique hotel known for its historic charm, breathtaking scenery, and car-free environment. With positions available in front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement.

Our hotel offers cozy accommodations, modern amenities, and a welcoming atmosphere, creating a one‑of‑a‑kind work environment. As a member of the Bicycle Inn and Suites team, you'll have the chance to provide personalized service to our guests, work in a close‑knit team, and be a part of a beloved island destination. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Bicycle Inn and Suites on Mackinac Island.

This job posting is only for applicants who do not require visa sponsorship. If you do need visa sponsorship, please apply to the H2B job postings. This is a seasonal role on Mackinac Island, beginning in early April and continuing through October. Housing is available at $10/day. Are you a friendly and outgoing individual with a passion for creating memorable guest experiences?

Join our team as a Front Desk Agent and be the welcoming face of our establishment.

Front Desk Agent will be responsible for operating telephones in a polite and friendly manner following proper telephone etiquette, answering the phones and directing calls appropriately, greeting members and guests, assisting with reservations and luggage, distributing hotel information and schedules, collecting and sorting the mail on a daily basis, contacting housekeeping or maintenance staff when guests report problems, checking guests in and out of guest rooms, issuing room keys and escort instructions to bellhops, posting charges, such as those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers, keeping records of room availability and guests' accounts, recording guest comments or complaints, reconciling, investigating, and resolving all guest accounts, including verifying the accuracy of the accounts and balancing charges and revenues, and conducting nightly audits.

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

• Three (3) months of guest service experience at a high‑end hotel, resort, or private club required.

Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:
Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.