Night Front Desk & Audit Lead | Hotel Operations

Part-Time Night Auditor Dundee Hotel job at VP Management. Dundee, MI.

Job Summary: The Part-Time Night Auditor position in Dundee, Michigan is responsible for overseeing and managing all aspects of the hotel during the night shift. This is a part-time position located in Dundee, MI. The ideal candidate for this role will have prior experience in the hospitality or restaurant industry and possess excellent communication and organizational skills.
Compensation & Benefits: This is a part-time role with competitive pay offered based on experience and qualifications. The employee will also be eligible for the company's benefits package, including health insurance, and opportunities for advancement within the company.
Responsibilities:

• Manage the front desk and provide exceptional customer service to guests during the night shift.
• Perform accurate and efficient check-ins and check-outs for hotel guests.
• Handle guest inquiries and complaints, and resolve issues in a timely and professional manner.
• Conduct night audits to ensure accuracy of room rates, charges, and revenue.
• Prepare daily reports, including occupancy and revenue, and distribute to appropriate departments.
• Manage all aspects of the hotel during the night shift, including security, maintenance, and housekeeping.
• Ensure compliance with all hotel policies and procedures.
• Process payments and cash handling accurately and in accordance with company policies.
• Assist in training and supervising front desk staff as needed.
• Maintain a clean and organized work environment.

• High school diploma or equivalent. College degree in hospitality management or related field preferred.
• Prior experience in the hospitality or restaurant industry, preferably in a night audit or front desk position.
• Strong communication and customer service skills.
• Excellent time management and organizational skills.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in computer systems, including Microsoft Office and property management software.
• Flexible schedule, including weekends and holidays.
• Must be able to pass a background check.