Housekeeping Lead

Company Overview

Create your ideal career with us at Juniper Holiday + Home Driven by a genuine love for hospitality, entrepreneurship, and real estate, we’re leading a movement towards a brighter, more inclusive future in hospitality. We operate across the picturesque Lake Michigan region, managing a collection of properties in coveted locations across Southwest Michigan and beyond.

Our mission: To make luxury vacation rentals and unparalleled service accessible to everyone.

Our Commitment: Luxury, for us, is more than a standard—it's a declaration of our dedication to excellence. Our commitment extends beyond our breathtaking designs and décor; it's about providing a new level of hospitality. With a focus on caring and attentive services, we ensure every moment with us is as enriching, relaxing, and carefree as possible.

Our Approach: We approach every day with innovation, drive and dedication to providing unmatched service for our guests and homeowners. Together as a team, we’re proving that a centered and grounded business strategy isn't just possible but necessary to achieving success.

Your Career with Juniper Holiday + Home: Take the next step in your career, where your passion for hospitality, entrepreneurship, and real estate can flourish. With us, you'll be at the forefront of an industry revolution, championing a new era of luxury, service, and fulfillment. Join us as we continue to build a place where vacation rental experiences aren’t just about offering stays but about creating spaces for stories worth telling.

As a Housekeeping Lead, you’ll take a hands‑on role in maintaining exceptional cleanliness across our vacation rental properties while serving as a go‑to resource for the team. You’ll perform detailed departure cleans, support onboarding and training for new housekeepers, and provide day‑to‑day guidance to ensure consistent standards. This role also includes conducting quality inspections, troubleshooting issues in real time, assisting with supply tracking, and helping prepare homes for guest arrivals and photoshoots.

Success in this position comes from leading by example, staying highly organized, and keeping operations running smoothly across multiple properties.

• Training: Onboarding and training new housekeepers on our cleaning standards, procedures, and safety protocols. Provide feedback and coaching to housekeeping staff to drive continuous improvement.
• Housekeeper: Perform meticulous departure cleans promptly and efficiently, ensuring each property is immaculate for incoming guests.
• Answering Questions: Serving as a point of contact for the housekeeping team, addressing their questions, and providing guidance on cleaning tasks and procedures.
• Fostering a Positive Work Environment: Promoting teamwork, open communication, and a positive and respectful atmosphere among the team.
• Inspections: Inspect guest rooms, public areas, and back‑of‑house spaces as needed to ensure cleanliness and compliance with company standards.
• Photoshoots: Meet with photographers onsite and ensure that homes are pristine.
• Problem Solving: Addressing any challenges or issues that arise during cleaning sessions.
• Inventory Management: Potentially assisting with the tracking and management of cleaning supplies and equipment.
• Other duties as assigned

Required

• Previous experience in housekeeping, preferably in hospitality.
• Eligibility to work in the United States is required.
• Reliable, all‑weather vehicle and valid Driver's License.
• Smartphone proficiency for accessing company technology.
• Flexibility to work varying shifts, including weekends.
• Commitment to safety guidelines and company policies.

Preferred (nice to have)

• Experience in training or leadership

Hourly Range: $20.00 - $30.00

Benefits

• Paid time off such as PTO, sick days, and vacation days