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Guest Services Associate
Job in
Houghton, Houghton County, Michigan, 49931, USA
Listed on 2026-07-25
Listing for:
ZMC Hotels
Full Time
position Listed on 2026-07-25
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
ZMC Hotels - - Responsibilities:
Check in guests during peak hours with a welcoming, friendly demeanor;
Address guest concerns and ensure timely follow-up;
Assist in maintaining room inventory status to optimize revenue while meeting guest expectations;
Supervise bell staff to ensure efficient and friendly arrivals/departures and guest interactions;
Demonstrate strong organizational skills and communicate effectively; act as a team leader when needed
Position Requirements
10+ Years
work experience
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