Assistant Manager

Round Barn Estate Moersch Hospitality Group

Department:
Hospitality Operations

Reports To:

General Manager

Position Type:
Full-Time | Hourly or Salaried, based on classification

Round Barn Estate is seeking an energetic, organized, and hospitality-driven Assistant Manager to support the daily operations of our high-volume winery, distillery, brewery, and hospitality experience.

The Assistant Manager serves as a key member of the property leadership team and works closely with the General Manager to ensure exceptional guest experiences, strong team performance, efficient operations, and consistent execution of Moersch Hospitality Group standards.

This is a highly visible, hands‑on leadership position. The Assistant Manager is expected to actively lead from the floor, support employees throughout service, resolve guest concerns, maintain operational standards, and help create an environment that is welcoming, engaging, efficient, and fun. Because Round Barn Estate produces and serves its own wine, beer, and spirits, the successful candidate should have a strong interest in beverage hospitality and be comfortable developing their knowledge of the Round Barn portfolio.

• Support the General Manager in overseeing daily property operations and hospitality service.
• Serve as a manager-on-duty and provide visible leadership throughout assigned shifts.
• Ensure opening, operating, shift-change, and closing procedures are completed accurately and consistently.
• Monitor guest flow, service levels, staffing, and operational needs throughout the property.
• Maintain a strong presence in guest-facing areas and proactively identify opportunities to improve the guest experience.
• Resolve guest concerns professionally, promptly, and in accordance with company standards.
• Support high-volume operations, including weekends, holidays, special events, festivals, and peak seasonal periods.
• Ensure property appearance, cleanliness, organization, and presentation meet Round Barn Estate and Moersch Hospitality Group standards.

• Lead employees with professionalism, consistency, accountability, and a hospitality-first mindset.
• Assist with onboarding, training, coaching, and ongoing development of team members.
• Reinforce expectations regarding hospitality, product knowledge, responsible alcohol service, attendance, appearance, and operational procedures.
• Conduct pre-shift meetings and communicate daily priorities, events, product information, and operational updates.
• Provide real-time coaching and recognition to employees.
• Support performance documentation and corrective action processes in partnership with the General Manager and Human Resources.
• Help identify high-performing employees and support development of the property's internal talent bench.
• Foster a positive workplace culture built around teamwork, communication, accountability, and respect.

• Develop and maintain strong knowledge of Round Barn wines, craft beers, spirits, cocktails, and other products.
• Educate and coach employees on product knowledge, tasting experiences, responsible service, and appropriate guest recommendations.
• Ensure beverage service standards are consistently followed.
• Support tastings, retail sales, bar operations, and other beverage-focused guest experiences as needed.
• Promote responsible alcohol service and ensure compliance with company policies and applicable liquor regulations.

• Assist with employee scheduling and daily staffing adjustments based on business volume.
• Monitor labor utilization and support management in meeting established labor objectives.
• Assist with cash handling, deposits, drawer reconciliation, and other financial controls.
• Support inventory counts, ordering, receiving, product rotation, and inventory organization.
• Review operational reports and communicate significant trends or concerns to the General Manager.
• Assist with maintaining employee records, training documentation, checklists, and other operational materials.
• Support timekeeping accuracy and ensure employees are clocked into the appropriate job codes.
• Assist with controlling waste, breakage, discounts, comps, and other controllable expenses.

• Assist with the execution of concerts, festivals, private events, seasonal programming, and other high-volume property activities.
• Coordinate with hospitality, culinary, beverage, event, security, facilities, and other teams as necessary.
• Help ensure appropriate staffing, setup, guest flow, service execution, and breakdown.
• Respond quickly to changing operational needs, weather conditions, attendance levels, and guest volumes.
• Maintain a calm and professional leadership presence during high-volume or unexpected situations.

• Ensure employees follow sanitation, food safety, alcohol service, workplace safety, and company policies.
• Identify and promptly address…