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Guest Experience Lead - Front Desk
Job in
Traverse, Keweenaw County, Michigan, USA
Listed on 2026-08-28
Listing for:
Traverse City Home2 Suites
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Customer Service Rep
Job Description & How to Apply Below
Traverse City Home2 Suites is seeking a Front Desk Agent to warmly greet guests, check them in and out, and assist with pre-registration and reservations when needed. You will handle charges accurately and maintain knowledge of rates, discounts, and cancellation procedures.
The role requires strong teamwork, reliability, and the ability to work varying shifts, including nights, weekends, and holidays. Physical requirements include sitting at a desk, keyboard use, and light lifting.
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