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Human Resources Specialist - Benefits

Job in West Olive, Ottawa County, Michigan, 49460, USA
Listing for: Ottawa County
Full Time position
Listed on 2026-08-16
Job specializations:
  • HR/Recruitment
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: West Olive

Under the supervision of the Benefits Analyst, coordinates and supports the administration of employee benefits programs, including health, dental, vision, and leave programs. Assists employees with benefits-related inquiries and ensures compliance with policies. Provides administrative support by maintaining records, preparing documents, and assisting with HR projects as needed.

This is a full-time, benefited position working out of the Fillmore Campus located at 12220 Fillmore Street, West Olive, MI 49460. Typical working hours are Monday - Friday, 8:00 a.m. to 5:00 p.m.

The essential functions of this position include, but are not limited to, the following:

  • Receives and responds to requests for information regarding employee information, and a variety of other employee related requests.
  • Supports the coordination of Open Enrollment (communications, educational materials, etc.) for 1200+ employees
  • Communicate with benefits providers and brokers to resolve employee issues. Submit eligibility files or changes to carriers as needed.
  • Support tracking and documentation of FMLA, short-term disability, and other leaves of absence in absence of the Benefits Analyst. Ensure leave-related paperwork is completed and submitted on time.
  • Maintain compliance with benefits laws and regulations (ACA, COBRA, HIPAA, etc.). Assist in generating reports for audits, filings, and internal use.
  • Review and make updates based on reconciled benefit invoices. Work with Finance to ensure accurate payments and cost allocation.
  • Support wellness programs and employee engagement initiatives. Help coordinate wellness events, communications, or campaigns.
  • Maintain records for and approve/deny tuition reimbursement requests.
  • Administrative support, coverage for the service window, manage incoming messages, sort and distribute mail, take and transfer phone calls, scan and file documents, welcome and direct guests.
  • Take photos, print s, issue access cards, and assign appropriate access within the badge system. Complete door access reports as needed.
  • Supports Workers’ Compensation claim processing, maintains records, and communicates with employees, healthcare providers, and insurance carriers to ensure smooth and efficient claim management.
  • All other duties, as assigned by supervisor.
  • Bachelor’s degree preferred. Associate’s degree in Human Resources Management, Business Administration, or similar field, and two years of progressively responsible experience in a clerical/technical position requiring public contact and strong computer skills; or an equivalent combination of education and experience.

    Required Knowledge and

    Skills:

  • Good working knowledge of office protocols and procedures.
  • Good working knowledge of human resources processes and procedures.
  • Good working knowledge of the Ottawa County Benefit Manuals and Collective Bargaining Agreements.
  • Thorough understanding of confidentiality and employee right to privacy issues and HIPAArequirements.
  • Good working knowledge of records management principles and practices.
  • Excellent customer service skills.
  • Computer literacy, including thorough working knowledge of word processing (Word), spreadsheet (Excel), desktop publishing (Publisher) and database management applications software (Access).
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and human relations skills.
  • Ability to interact positively and objectively with managers, supervisors, employees, trainers, and applicants from a wide range of cultural and socio-economic backgrounds and with varying levels of interpersonal communications skills.
  • Physical Requirements

    Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

    Working Conditions

    Work is performed in a normal office environment.

    Ottawa County is an Equal Opportunity Employer.

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