IT Business Systems Analyst

Location: Three Rivers, MI
Industry: Financial Services
Salary: $90,000 - $120,000
Employment Type: Full-Time

• Broad exposure across technology, operations, and business initiatives
• Opportunity to influence modernization and automation efforts
• Collaborative environment with visibility to executive leadership
• Hands-on involvement with AI and emerging technology initiatives
• Strong mix of strategic and technical responsibilities

A growing financial institution is looking for a Business Systems Analyst to help modernize internal operations, improve workflows, and support enterprise technology initiatives across the organization. This position offers a mix of business analysis, automation, project coordination, systems enhancement, and emerging technology exploration in a highly collaborative environment.

The ideal candidate enjoys solving operational challenges, working directly with stakeholders, and turning business needs into practical technology solutions that improve efficiency and scalability.

• Evaluate operational workflows and identify opportunities to streamline processes
• Recommend and implement automation solutions that improve efficiency and reduce manual tasks
• Gather and document business requirements for technology initiatives
• Create process maps, workflow documentation, and future-state improvement plans

• Develop and maintain internal tools, reporting solutions, and workflow enhancements
• Support business applications and system improvement initiatives
• Build automation solutions using Microsoft Power Platform technologies
• Assist with integrations, system upgrades, and ongoing optimization efforts

• Lead and coordinate technology-related initiatives across multiple departments
• Help define project scope, priorities, timelines, and implementation plans
• Collaborate with internal teams, vendors, and leadership throughout project execution
• Track progress, manage communication, and support successful project delivery

• Research and evaluate new technologies that support operational improvement
• Assist with initiatives involving AI-driven tools and intelligent automation
• Participate in testing, documentation, and implementation of emerging technology solutions
• Help assess opportunities for process modernization across the organization

• Support business continuity planning and documentation efforts
• Assist with testing and technology resilience initiatives
• Work with third-party vendors on enhancements, implementations, and support requests
• Participate in technology evaluations and solution selection processes

• Bachelor’s degree in Information Technology, Business, Computer Science, or related experience
• 5+ years of experience in business systems analysis, automation, application support, or related technical roles
• Experience coordinating or leading technology-focused projects
• Strong analytical, troubleshooting, and communication skills
• Ability to work effectively with both technical and non-technical stakeholders

• Microsoft 365 environment
• Power Automate or similar workflow automation platforms
• Business process analysis and documentation
• Project coordination and change management principles

• Exposure to Generative AI or intelligent automation tools
• Python or scripting experience
• API integrations and connected systems
• Experience working within regulated industries such as banking or financial services
• Familiarity with workflow platforms, reporting tools, or data modeling concept