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IT Helpdesk Technician - Proactive Support & Troubleshooting

Job in Dimondale, Eaton County, Michigan, 48821, USA
Listing for: State-of-Michigan
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Location: Dimondale

The State of Michigan's Department of Technology, Management and Budget (DTMB) is seeking an Information Technology Technician to join the IT support team. You will log and track requests, diagnose issues, and assist in implementing technology and automation initiatives for state employees and partners.

Responsibilities include incident logging, initial diagnosis, escalation decisions, installing and maintaining software and hardware, and providing technical phone support.

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