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Education Tech Support Specialist - Tier 1
Job in
Portland, Ionia County, Michigan, 48875, USA
Listed on 2026-08-11
Listing for:
ESS
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
ESS seeks Tier 1 Support Specialists for its Portland, MI office to provide exceptional service via phone, chat, and email to school districts and staff. You will triage inquiries, update data in will
Sub®, and escalate when needed, while helping design training and curriculums.
Qualified candidates have at least 1 year in customer service or software support, strong communication, and proficiency with MS Office. Growth opportunities and comprehensive benefits are offered.
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