Operations Supervisor, Refurb

ABOUT THE ROLE

The Operations Supervisor, Refurb is a hands‑on position that will oversee the Refurb production operations in our Linden facility. This role will support the day‑to‑day activities to achieve company goals in safety, quality, output, delivery and cost. This individual will be responsible for all aspects of floor performance ranging from equipment availability to people performance. The ideal candidate is a process oriented individual with a can‑do attitude that can drive efficiency, consistency and continuous improvement in alignment with Peloton values.

• Lead the day‑to‑day refurb team to achieve the company metrics of safety, productivity, efficiency, quality, and inventory targets
• Coordinate with planning and operational teams to align refurb plans with resources like staffing, parts, and capacity to meet production targets and service levels
• Prepare and present performance metrics, including staffing levels, operational costs, inventory accuracy, and build‑plan attainment.
• Oversee all aspects of material management and inventory control, ensuring precision and timeliness across warehousing, receiving, delivery, and handling
• Communicate with stakeholders to implement and identify process improvement and ensure commonality across the network
• Manage 5S and disciplines of the team and ensure a safe and organized working environment
• Ensure processes, procedures, and reporting methods follow instructions and delivery schedule
• Responsible for the recruiting, hiring, training, and development of employees, including technicians, inventory specialists, and assembly associates
• Provide coaching, training, development, and feedback to the team, including service repairs

• 5+ years of experience in manufacturing production management or assembly environments
• Experience leading, coaching, and developing teams of 30+ people, including both full‑time and seasonal staff
• Practical experience using Enterprise Resource Planning (ERP) and Warehouse Management System (WMS)
• Proficiency in Microsoft Excel and/or Google Sheets for data tracking and reporting
• A problem‑solving mindset with a focus on operational excellence
• Experience working high‑volume, fast‑paced production or manufacturing environments with established operational procedures and performance standards
• Strong sense of ownership with a hands‑on, results‑oriented approach and a demonstrated bias for action
• Flexible availability to support operational needs, including evenings, weekends, holidays, and peak production periods as required

This is primarily an active position, involving long periods of standing and lifting items weighing 30 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

$91,250—$107,950 USD

• Medical, dental and vision insurance
• Generous paid time off policy
• Short‑term and long‑term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications…