Field Service Engineer

Location: Riverside
Do you want more than just a job? If you are looking for a great career opportunity you've come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things!

If you are not familiar with us, Lindberg/MPH recently celebrated over 100 years of history in the heat treating/non-ferrous melting industry. Lindberg/MPH is a leading manufacturer of standard and custom industrial heat treat furnaces, including pit, box, IQ, and belt type for the ferrous and non-ferrous markets. They also offer a full line of melting and holding furnaces for non-ferrous alloys.

Lindberg/MPH customers cover a wide range of industries including aerospace/military, automotive, commercial heat treating, energy/oil, electronics and the forging markets. Lindberg/MPH is based in Riverside, Michigan.

We offer great benefits including:

• Medical, dental and vision insurances
• paid vacation and company holiday time
• 401k with employer match and immediate vesting
• Employee training programs, tuition assistance and career growth opportunities

Visit our website for more information:

EOE (Equal Opportunity Employer)

Summary: Plans and coordinates activities concerned with installing, investigating and resolving customer reports of technical problems and eliminating future operational or service difficulties with equipment which includes heat processing and heat treating equipment under the brand name Lindberg/MPH by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Installs new or modified equipment at customer's facility to ensure full functionality according to specifications.
• Coordinates and participates in installing unit or system to be tested in test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments.
• Activates controls to apply electrical, hydraulic, pneumatic, or mechanical power and subject test item to successive steps in test cycle.
• Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Troubleshoots and repairs units that do not function according to specifications prior to shipment including electrical systems and controls.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment;
  Maintains records of performance reports.
• Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
• Recommends modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability.
• Ability to write corrective action reports and communicate issues and problems back to management for analysis.

Supervisory Responsibilities: This job has no direct supervisory responsibilities, but may indirectly supervise or coordinate personnel and job functions at work sites.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate's degree (AA) or equivalent from an accredited two-year college or technical school; or six months to…