Learning and Development Manager

Overview

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance".

We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as an ON-SITE Learning and Development Manager, in our Hillsdale or Jackson location.

The Learning and Development Manager is responsible for designing, implementing, and continuously improving the bank’s learning strategy to support associate performance, leadership development, organizational growth, and regulatory compliance. The role partners closely with senior leadership to ensure training initiatives align with the bank’s strategic direction and support the banks’ culture.

• Develop and execute a comprehensive learning and development strategy aligned with the bank’s strategic objectives which promotes a culture of continuous learning and professional growth.
• Serve as a business partner to senior leadership on workforce capability and talent development.
• Design, implement, and evaluate learning programs, including onboarding, position specific training, leadership development, and skill development.
• Facilitate and/or coordinate instructor-led training through in-person and virtual learning.
• Partner with Human Resources and business leaders to identify skill gaps and future workforce needs.
• Partner with Compliance, Risk, and Audit teams to support timely completion and accurate documentation of mandatory training and audit readiness.
• Track, analyze, and report on training effectiveness and provide feedback for continuous improvement using metrics and best practices.
• Manage external training vendor relationships.

Required:

• Bachelor’s degree in Human Resources, Education, Business, Organizational Development, or related field, or an equivalent combination or education, training, and experience
• 5+ years of experience in learning and development or organizational effectiveness

Preferred:

• Experience in financial services, banking, or another highly regulated industry

• Strong understanding of adult learning principles and instructional design
• Excellent facilitation, presentation, and communication skills
• Proven ability to influence leaders and collaborate across departments
• Strong project management and organizational skills
• Comfortable working in a hands-on role
• Knowledge of banking regulations and compliance training

This position is an on-site position located in our Hillsdale or Jackson market, requiring moderate travel to other offices.