Mitigation Project Manager

Location: Bloomfield Hills

Job Summary

The Mitigation Project Manager plays a critical leadership role in delivering exceptional restoration outcomes and setting the benchmark for excellence across the DRYmedic national franchise. This role partners closely with the Mitigation Project Coordinator and Mitigation Director to lead projects from initial inspection through completion, ensuring every job is executed efficiently, professionally, and to the highest industry standards.

As a trusted representative of the DRYmedic brand, you will manage client and adjuster relationships, lead field teams, and oversee project execution while identifying and closing new mitigation opportunities. This position is ideal for a proactive, solutions-driven professional who thrives in a fast-paced environment, takes pride in delivering outstanding service, and wants to help define the gold standard for mitigation operations nationwide.

Why Join DRYmedic

At DRYmedic, we're building more than a restoration company-we're setting the national standard for mitigation excellence. This role represents a flagship opportunity within the DRYmedic franchise system and is designed for professionals who take pride in their work, lead with integrity, and want to make a meaningful impact.

• Be the Gold Standard - Help define how mitigation should be done across the DRYmedic national franchise.
• Leadership & Ownership - Enjoy autonomy, influence, and close collaboration with leadership.
• Brand Reputation - Represent a company known for professionalism, quality, and trust.
• Growth Opportunity - Be part of a growing national brand with long-term career potential.
• Purpose-Driven Work - Make a difference by helping customers through critical moments with confidence and care.

Responsibilities

• Inspect new loss opportunities and assess mitigation needs
• Sell, secure, and onboard new mitigation projects
• Develop accurate and comprehensive scopes of work
• Partner with the Mitigation Project Coordinator to schedule and resource projects effectively
• Serve as the primary point of contact for clients, adjusters, and other stakeholders
• Lead and direct mitigation technicians and assigned team members on job sites
• Develop, manage, and monitor job workflows to ensure efficiency and quality
• Coordinate subcontractors and vendors as needed
• Proactively identify and resolve job site challenges
• Maintain complete and accurate job files within DASH
• Create estimates and final invoices using Xactimate
• Ensure projects are completed on time, within scope, and in alignment with DRYmedic standards
• Uphold safety, compliance, and operational best practices
• Perform other duties as required to support operational excellence

Qualifications

• Proven experience in emergency restoration (required)
• Demonstrated sales experience with the ability to close new opportunities (required)
• Strong working knowledge of Xactimate; DASH experience preferred
• IICRC certifications including, but not limited to: WTR, ASD, AMRT, FSRT
• Excellent verbal, written, and interpersonal communication skills
• Strong leadership, organization, delegation, and problem-solving abilities
• Ability to work independently and manage multiple priorities in a fast-paced environment
• High School Diploma, GED, or equivalent
• Valid driver's license and ability to pass a background check
• Commitment to professionalism, customer service, and brand representation

DRYmedic® Restoration Services is a team of experienced disaster restoration professionals. Our technicians use industry-leading equipment and trusted techniques to restore your property after fire or water damage.