Vice President – Mountain

Overview

We're looking for a VP of Mountain Experience. This role oversees Lift Operations, Lift Maintenance, Ski Patrol, Vehicle Maintenance, Grooming, Snow making, Terrain Parks, Safety, Electrical, and Grounds. More than that, it's the person who sets the cultural tone for everything guests feel when they're on this mountain. If you lead by taking care of your people first, believe that presence and character matter as much as operational skill, and can articulate a personal leadership philosophy you've actually lived — we want to hear from you.

As a Boyne Mountain team member, you'll be able to enjoy the beautiful lakes and natural environment that Northern Michigan has to offer, as well as Boyne Mountain's perks, including ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more!

Before we describe what you’ll do, we want to describe who you are — because we can teach operations, but we can’t teach character. You lead by LEADS — not as a framework you recite, but as five commitments your team would recognize in your behavior without being told the names.

• You lead yourself first. You have a clear, personal leadership philosophy that you can articulate and that the people around you would recognize in your daily behavior. You hold yourself to a higher standard than you hold anyone else.
• You are present. You don’t lead from behind a desk. Your team members know your name, and you know theirs. You show up on the mountain, in the maintenance shops, in the lift shacks, on the grounds — wherever your people are working — not to check on them, but to connect with them.
• You lead with curiosity, not judgment. When something goes wrong, your first instinct is to understand, not to blame. You ask questions before you draw conclusions, and your team knows they can come to you with problems before they become crises.
• You celebrate what you want to see more of. You understand that silence fails every time. You make a specific, public point of recognizing people when they’re living the values of this team, and you tell stories about it.
• You believe that taking care of your people is how you take care of your guests. People development is not a distraction from operations — it is the foundation of operations. The two are inseparable.

• Serve as the division’s lead on risk management — including regulatory compliance, incident documentation, and related proceedings. You represent Boyne’s interests with clarity and discretion.
• Monitor the day-to-day and strategic operations of the Mountain Experience division, ensuring every department leader delivers a safe, efficient, and exceptional guest experience.
• Own the division’s operating and capital budgets. Invest resources intentionally, monitor results closely, and adjust strategies when needed. Every dollar should connect back to the guest or the team.
• Lead the planning and execution of on-mountain capital improvements, including snow making and lift infrastructure. Communicate progress and document results.
• Maintain all mountain facilities and infrastructure through consistent inspection and proactive corrective action. Don’t wait for things to break.
• Create, implement, and refine standard operating procedures and service standards that define what extraordinary looks like in every department — and hold the team accountable to them.
• Represent the Mountain Experience division to senior resort leadership and Boyne corporate. Collaborate actively and constructively to advance resort-wide goals and initiatives.
• Understand the mountain’s energy systems and actively work to reduce costs without compromising the guest experience.
• Keep the General Manager informed — promptly and completely — on all abnormal conditions, incidents, and emerging challenges.

LEADS is Boyne Mountain’s leadership framework — five principles that define what leadership looks and feels like here. As VP of Mountain Experience, LEADS is the lens through which you make decisions, develop your team, and set the culture of your division.

• Lon…