Resort Facilities Manager

Resort Facilities Manager

This full-time, year-round position is responsible for the leadership and accountability of resort facilities maintenance operations across all guest-facing and team member areas of Boyne Mountain Resort, excluding Mountain Grand Lodge. Scope includes lodging properties, resort common areas, mountain infrastructure, food & beverage facilities, team member spaces, and supporting resort systems. The Resort Facilities Manager has direct involvement in department day-to-day operations, project management, preventive maintenance execution, and standards accountability.

To be successful in this role, one must be well-organized, thrive in a fast-paced environment, think strategically with the ability to pivot and adapt, have a diligent work ethic, hold high standards for quality and presentation, and embody Servant Leadership.

As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more!

Essential Job Functions (including but not limited to):

• Accountable for the Facilities department goals while contributing to the overall resort and corporate goals and initiatives
• Provide leadership in the day-to-day operations and strategic planning for resort facilities maintenance, ensuring infrastructure, guest-facing spaces, and team member areas are maintained to the highest standards of quality, safety, and presentation
• Perform frequent inspections of all facilities, project sites, and infrastructure — including lodging properties, resort common areas, F&B facilities, and team member spaces — to ensure proper maintenance and operation; coordinate corrective action when needed
• Ensure preventive maintenance schedules and best practices are implemented and executed across all assigned facilities and equipment
• Lead the planning, coordination, and execution of all facilities projects including capital improvement projects; ensure timely communication of project details with all stakeholders (internal, vendors, inspectors, etc.)
• Collaborate with the VP of Facilities Maintenance and respective division leaders on project priority, planning, and execution
• Inspire the team to excel in BSA scores and implement action plans to promptly address opportunities
• Accountable for creation and maintenance of department operating and capital budgets; actively monitor project costs, labor, expenses, and opportunities to increase overall efficiency; adjust strategies as needed
• Assist in the procurement of operating supplies and equipment and contracting with third-party vendors for essential services as needed
• Ensure timely and thorough completion of administrative tasks, required reporting, and documentation
• Maintain and advance knowledge of facility and project management best practices, techniques, and standards
• Notify the VP of Facilities Maintenance, as soon as practicable, on all abnormal or unusual conditions or incidents
• Ensure compliance with all local, state, and federal regulations, including MIOSHA
• Understand system energy consumption and work to reduce costs without compromising quality
• Maintain familiarity with the Forever Project and be a champion for sustainability efforts
• Assist other departments as requested during periods of high volume to maximize guest experience
• Provide superior service to all guests (internal and external)

Essential Job Functions – Supervisory (including but not limited to):

• Direct oversight of facilities maintenance team members across assigned resort properties and areas; indirect oversight of all contractors and vendors performing work within scope
• Select, supervise, and develop your team by providing regular guidance, training, support, and accountability
• Foster a caring safety culture within the division to achieve the goal of zero work-related injuries; understand and implement appropriate safety standards and educate the team through designing, training, and enforcing safety policies
• Accountable for team members in maintaining a safe work environment and high-quality work standards

Essential Job Functions –…