Practice Manager - Durham N

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Employment Type:

Full-Time

The pay range for this role is $60,631 - $87,578 annually.

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment.

Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and Pet Smart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. You will also be responsible for:

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off and managing continuing education needs.

The foundation of our culture and approach to business is known as The Five Principles
. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes itionally, our Practice Managers have:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know-how.

We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.

We help our Practice Managers take charge of their professional development with the continuing education you’ll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:

• Connections to learning experiences
• Networking opportunities
• Ways to give back to your community through volunteerism

Here at Banfield, we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Company match to help you build a secure financial future.
• Paid Time Off and Holidays: Breaks, recharge, and personal significance with paid leave.
• Top‑Tier Mental Health and Wellbeing Resources: Industry‑leading…