Residence Hall Manager

The Department of Residence Life at Southwestern Michigan College is committed to providing residents with an on-campus environment that promotes student success, engages students through intentional interactions, and challenges them to grow both academically and personally. The Residence Hall Manager position is a full-time, live-in position with primary responsibility for a co-ed residence hall community inside of a residence hall. The Residence Hall Manager shall interpret, explain and enforce the College and Residence Hall policies, standards, expectations and regulations.

• Previous residential life leadership, or similar, experience.
• Strong communication, problem-solving, technical, and organizational skills.
• Ability to cope with stress and crisis concerns, manage a variety of customer responses, make reasoned and balance decisions in moderately complex situations.
• Working knowledge of issues facing community college student populations.

• Utilize the Southwestern Michigan College Mission to create and maintain an atmosphere conducive to achieving academic excellence for students.
• Supervise, develop, and evaluate Student Employees and Resident Assistant staff using departmental based outcomes.
• Coordinate and promote activities and events with campus partners to enhance the co-curricular experience.
• Create communication and marketing of Residence Life policies, programs, and processes to current and incoming residential students.
• Administrates weekly RA staff meetings and monthly RA one-on-ones evaluation meetings.
• Attend weekly pro-staff meetings, monthly one-on-ones with the Director of Residence Life and attend all residential department meetings as needed.
• Supervise monthly health and safety inspections completed by RA staff.
• Coordinate or assist processes including but not limited to: student move in and move out, staff recruitment, staff selection, training, recognition, evaluation, room selection, room changes, housing assignments, room condition reports, assess damage as needed of rooms and buildings, managing of housing records/files, and managing keys.
• Assist in data collection and evaluation of departmental outcomes as a part of departmental and College-wide assessment initiatives. Manage and submit administrative reports and forms.
• Maintain frequent communication with the Residence Hall Managers, Director of Residence Life, Vice President for the Student Experience, Maintenance, Housekeeping, Campus Life, Campus Security, Student Success, other college staff.
• Participate in a weekly on-call duty rotation.
• Understands that when asked, may have to assist, supervise, and respond to issues in all residence halls, regardless of if they are directly responsible for that residence hall.
• Be visible and accessible to residents within your community.
• Participate in Communication and Collaboration with academic warning system and student/faculty/staff.
• Serve on College committees as assigned.
• The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

Must be able to complete the following with or without a reasonable accommodation:
1.
The physical activity of this position.

A. Kneeling. Bending legs at knee to come to a rest on knee or knees.

B. Crouching. Bending the body downward and forward by bending leg and spine.

C. Reaching. Extending hand(s) and arm(s) in any direction.

D. Standing. Particularly for sustained periods of time.

E. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

F. Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

G. Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.

H. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.

I. Hand and Finger Coordination:
Ability to perform tasks requiring coordinated
hand and finger movements, including typing, keyboarding, picking, pinching,
and handling small objects

J. Grasping. Applying pressure to an object with the fingers and palm.

K. Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

L. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.

M. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

N. Repetitive motion. Substantial…