Operations Coordinator
Listed on 2026-08-05
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Management
Operations Management, Administrative Management
Operations Coordinator
The coordinator for Operations will have a hands-on leadership role in all operational activities. Your role is to effectively manage and oversee events, warehouse procedures and manage team members. You will lead/train team members, and serve as the point of contact for operational duties, directing, coordinating, and planning to ensure that all Kona Ice of E Livingston & NW Oakland Counties Travelin' Tom's of Holly run efficiently while improving day to day operations
Responsibilities:
- Manages the efforts of the team to include assigning daily tasks, communicating job expectations, supervising efforts, and educating on operational procedures, warehouse expectations and equipment.
- Ensures event operations, warehouse processes, and equipment are to standards required through daily evaluation and upkeep, by monitoring processes, procedures and items needed to prepare and run all events
- Coordinates, plans, and directs team to ensure that all equipment is cleaned, maintained, and properly stocked for daily events
- Maintain inventory, including ordering flavors, cups, and other supplies.
- Run errands as needed to facilitate event operations, including purchasing needed supplies, ice, tools, etc.
- Maintain a system of operations and equipment maintenance
- Serves as the first point of contact to support employees-if needed resolve personnel concerns and provide feedback
- Works events and knows how to set up and take down each Ice unit - including unit preparation, end procedures.
- Assist owners with hiring, training, coaching, and supervising
- Assist in developing personal growth opportunities and recognition /reward programs for team members
- Other duties as assigned
Requirements:
Min. High School diploma; with 2 years of driving experience; additional qualifications within management/operations are a plus Open availability/weekends required Excellent customer service and communication skills Be able to reach, bend, stoop and frequently lift up to 25 lbs. Be able to work in a standing position for long periods of time (up to 8 hours) Strong self-initiative, time management skills, and ability to problem-solve Knowledge of with scheduling tools including Google, MKB, Microsoft A creative mind with an ability to suggest improvements
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