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Mitigation Manager

Job in Bloomfield, Oakland County, Michigan, USA
Listing for: DRYmedic Bloomfield Hills, MI
Full Time position
Listed on 2026-08-11
Job specializations:
  • Management
    Operations Management, Emergency Crisis Mgmt / Disaster Relief, Risk Manager/Analyst, Project & Program Management
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR
Job Description & How to Apply Below
Location: Bloomfield

Benefits:

  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Dental insurance

We are seeking an experienced Mitigation Manager to lead daily mitigation operations, oversee staff and job flow, and ensure compliance, quality, and an excellent client experience. This role serves as the operational leader for mitigation projects from intake through audit handoff.

Key Responsibilities
  • Vet and approve all incoming mitigation projects
  • Support field staff
  • Manage Large loss
  • Schedule, assign, and oversee mitigation teams and job flow
  • Manage Project Managers, Foremen, Technicians, and Coordinators
  • Resolve job site issues and act as escalation point
  • Coordinate subcontractors and approve vendors as needed
  • Monitor customer and TPA communication for compliance and service quality
  • Conduct first-round file audits and track errors for performance reporting
  • Manage mitigation vehicle fleet and order project materials
  • Serve as OSHA safety compliance officer
  • Interview and hire mitigation staff
  • Conduct client experience follow-up calls
  • Review and approve mitigation job expenditures
  • Review time cards
  • Perform other related duties as required
Qualifications
  • 4+ years of emergency restoration experience (required)
  • IICRC certifications (WTR, ASD, AMRT, FSRT preferred)
  • Strong leadership, organization, and communication skills
  • Proficient in Microsoft Office
  • Xactimate and DASH proficiency
  • High school diploma or equivalent
  • Technically proficient and detail-oriented
  • Must have valid Driver's License
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