General Manager – Heavy-Duty Truck Repair Operations Downriver

General Manager – Heavy-Duty Truck Repair Operations
- Full Time
- Downriver

Kerry Brothers Truck Repair is growing, and we're looking for an experienced General Manager to lead shop operations, develop our team, and drive strong results while delivering the dependable service our customers count on.

If you're a hands-on leader who understands heavy-duty truck repair operations, enjoys developing people, and knows how to balance customer service, productivity, quality, and profitability, we'd love to meet you. Kerry Brothers offers the opportunity to lead a team in a growing, family-oriented company where accountability, communication, and continuous improvement matter.

We believe strong leaders build strong teams. At Kerry Brothers Truck Repair, we invest in our employees and give our managers the support and responsibility needed to develop people, improve operations, and help the business grow.

• Monthly Performance Bonuses
• 4 Weeks Paid Time Off
• 401(k) Company Match
• Company Support & Resources
• Modern Equipment & Business Systems
• Family-Oriented Culture
• Opportunities for Advancement
• Ability to Make a Direct Impact on Shop Performance

See what it's like to work at Kerry Brothers Truck Repair and learn more about our team.

As General Manager, you'll be responsible for the overall performance of a Kerry Brothers Truck Repair location. You'll lead the service, technician, and parts teams; oversee daily workflow; maintain a high standard of customer service and repair quality; and ensure the shop operates safely, efficiently, and profitably. This role requires a leader who can see the big picture while staying engaged in day-to-day operations.

• Lead daily shop operations and provide direction to Service Advisors, Technicians, Parts, and support staff
• Build a positive, accountable, team-first culture and reinforce Kerry Brothers core values
• Monitor workflow, technician productivity, efficiency, labor utilization, work-in-progress, and overall shop performance
• Ensure repair orders move through the shop efficiently from customer intake through completion and delivery
• Work with Service Advisors and technicians to resolve repair, scheduling, communication, and customer concerns
• Maintain high standards for repair quality, documentation, inspections, safety, and customer satisfaction
• Review operational and financial performance, identify opportunities for improvement, and take action to meet company goals
• Manage staffing needs, scheduling, attendance, performance, coaching, training, and employee development
• Partner with leadership and HR on recruiting, onboarding, retention, and career development
• Support parts and