Branch Manager

Branch Manager
- South Haven (Full-Time) ABOUT HONOR:

At Honor Credit Union, we’ve been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 27 branches, and worldwide through online banking.

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

• Act with Urgency and Care
  - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule
  - Treat others the way they want to be treated.
• Make the Connection
  - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need
  - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules
  - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love
  - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

• Leads the team to achieve goals that impact the organizational strategies and initiatives and supports the Member Promise.
• Accountable for driving an exceptional member and team experience while ensuring the day-to-day operations are being met.
• Partners with the Community Development Officer to identify opportunities to build business and achieve member growth, deposits and loan goals.
• Collaborates with Real Estate and Business Services teams to achieve a seamless experience for members and prospective members.
• Coaches, develops and trains team with practical methods to ensure the team is well prepared to provide solutions to members.

• Associate's degree in Business; or an equivalent combination of training and work experience.
• Must be/or become registered as an MLO and have a Nationwide Licensing Number.

• Two to five years of similar or related experience, including time spent in preparatory positions.

• Must have a demonstrated ability to keep finances in order.
• Thorough knowledge of Company services and products.
• Effectively leading a team to maximize productivity, efficiency, and member experience.
• Understanding of related legal and regulatory requirements.
• Familiarity with member experience functions, policies, and procedures.
• Strong interpersonal, leadership, and supervisory skills.
• Well organized and a high attention to detail.
• Ability to operate related computer applications and related business equipment.
• Ability to maintain an effective and efficient workflow.

Honor has excellent benefits for all full and part time team members. We offer:

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Incentive eligible.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various…