Manager Patient Care Services - Med Surg

MANAGER PATIENT CARE SERVICES - MED SURG

In addition, this position will include full responsibility for Infection Prevention.

• Maintains operational responsibility for nursing and health care services on the unit.
• Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
• Promotes collaboration regarding patient care issues with various staff levels and disciplines.
• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
• Plans unit conferences, educational endeavors, and in-service meetings for staff.
• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience OR associate’s degree with 5 years of nursing-related experience.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• BLS Certification.

• Master’s degree in a related program.
• A minimum of 2 years’ leadership experience.
• ACLS Certification.

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 7:00am - 3:30pm Variable
• Hours Per Pay Period: 80
• On Call:
  No
• Weekends:
  No