Registered Nurse; RN - Case Manager, Hospice

Overview

Gentiva is seeking a Registered Nurse (RN) Case Manager, Hospice for a nursing job in West Branch, Michigan. Lead with Heart. Be the difference. Transform end‑of‑life care with personalized, meaningful hospice and palliative care.

• Be the primary point of contact for patients and families, guiding them through every step of their hospice journey.
• Deliver and document skilled, hands‑on nursing care based on each patient’s individualized Plan of Care—in their home, assisted living, or wherever they call home.
• Perform initial and ongoing assessments to monitor patient condition and adjust care as needed.
• Collaborate with an interdisciplinary team—including physicians, LPNs, CNAs, social workers, chaplains, and others—to build and refine personalized care plans.
• Provide emotional, physical, and spiritual support to patients and their loved ones—including education, comfort, and bereavement guidance.
• Teach caregivers safe and confident care practices, offering practical training and emotional reassurance.
• Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions.
• Maintain accurate, up‑to‑date clinical documentation and follow infection control and compliance standards.
• Support the organization’s quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient.
• Help patients and families understand and navigate topics such as medication administration, hospice philosophy and services, symptom and pain management, and end‑of‑life processes and expectations.

• Perform comprehensive patient assessments and reassessments via in‑person or telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
• Deliver skilled nursing interventions and symptom management aligned with goals of care.
• Develop and update individualized plans of care, including visit frequency to meet individual needs and risk identification.
• Coordinate care across interdisciplinary teams, including consultation with physicians and nurse partitioners.
• Provide patient and caregiver education regarding disease process, self‑care techniques, end‑of‑life care, medications, nutrition, and dietary needs.
• Communicate changes in condition or signs of decline to the appropriate provider (e.g., NP, PCP, Hospice Physician).
• Support continuity of care by recognizing and supporting home health, palliative and hospice referrals as appropriate.
• Document timely clinical records on all patients, including screening/assessment findings, physician orders, progress notes, and care plans.
• Maintain effective working relationships with IDG and involve team members when the patient’s care plan warrants participation.
• Participate in on‑call and patient support activities as applicable, conducting on‑call services in a clinically competent and responsive manner.

• Clinical excellence and sound judgment
• Patient‑centered communication and empathy
• Interdisciplinary collaboration
• Accountability and regulatory compliance
• Adaptability and critical thinking
• Timeliness of patient visits and documentation
• Accuracy and completeness of clinical records
• Patient and caregiver satisfaction
• Participation in team collaboration and IDG activities

Education: Registered Nurse

Experience: Minimum of one (1) year as an RN in any of the following settings: acute care hospital, oncology, long‑term care, hospice or home health. Hospice or palliative care experience preferred.

Licenses, Certifications and/Registration: Current license to practice nursing in the state of employment; CPR certification; current automobile insurance and valid driver’s license.

Knowledge and

Skills:

Knowledge of terminally ill patients and their families, hospice practice, interdisciplinary roles, assessments, symptom management, community resources, documentation, and managed care principles. Excellent oral and written communication skills.

• Competitive pay
• 401(k) with company match
• Career advancement opportunities
• National and local recognition programs
• Teammate assistance fund
• Medical, dental, vision insurance
• Mileage reimbursement or fleet vehicle program
• Generous paid time off + 7 paid holidays
• Wellness programs: telemedicine, diabetes management, joint & spine concierge care
• Education support & tuition assistance (ASN to BSN, BSN to MSN)
• Free continuing education units (CEUs)
• Company‑paid life & long‑term disability insurance
• Voluntary benefits (pet, critical illness, accident, LTC)

This is a safety‑sensitive position. Employee must meet minimum requirements to be eligible for benefits. Where applicable, employee must meet state‑specific requirements. We are proud to be an EEO employer. We maintain a drug‑free workplace.