Veterinary Receptionist - Grayling Hospital for Animals

Welcome to Grayling Hospital For Animals, an integral part of the Grayling community dedicated to small animal care excellence. We are proud to be an AAHA Accredited practice, signifying our commitment to the highest standards of veterinary medicine. Our exceptional care is reflected in our 4.6-star Google rating, demonstrating the deep trust we have built with our clients. If you are a passionate professional looking to join a team where you can truly do your best work while making a profound difference in patient lives, this opportunity is waiting for you in Northern Michigan.

As a member of our wider hospital network, you benefit from a culture deeply focused on professional growth. We understand that career development is essential to your success, which is why we offer programs designed to help all teammates reach their goals, whether that means becoming a credentialed technician, moving into a leadership position, or expanding your clinical skills. We believe that when we invest in your future, the entire hospital benefits, providing you with the necessary support and resources to grow exponentially within the veterinary field.

Our focus is on providing high-quality small animal medical care supported by excellent protocols and technology. To ensure you always have the necessary resources, our practitioners maintain access to robust internal specialty consultation channels, allowing us to collaboratively manage complex cases and continuously elevate the standard of care we offer. When you join the teammates at Grayling Hospital For Animals, you are joining a practice dedicated to utilizing education, mentorship, and collaboration as the foundation for excellent patient outcomes.

Grayling, Michigan, offers a unique blend of small-town charm and unparalleled access to the outdoors. Situated in the heart of Northern Michigan, you will find yourself surrounded by state forests, lakes, and the famed Au Sable River. This is an ideal locale if you value work-life balance and enjoy hiking, fishing, paddling, or skiing right outside your door. Join a close-knit community where you can build deep roots while enjoying a lifestyle rich with four-season recreational opportunities.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that…