Supplier Quality Manager

About Aspen

We love what we do! At Aspen Surgical we live our values of Customer Focus, Integrity, Accountability, Collaboration, and Innovative Spirit every day. This caring dedication creates and builds exceptional products that drive the industry standard making a real and lasting impact on people’s lives around the world. We strive to be the best, while providing the tools, resources, and support needed to set our team members up for success.

The Supplier Quality Manager is a corporate-level quality leadership role responsible for developing, aligning and governing supplier quality processes across Aspen's global operations in a regulated medical device environment. This role owns the end-to-end supplier quality program from qualification and onboarding through performance management, auditing, and continuous improvement while managing a growing team of direct and indirect SQE’s. This role is also directly accountable for finished goods supplier quality management and performance within the Caledonia, MI Distribution Center (DC).

• Own and drive alignment of the global supplier qualification process, including quality system evaluations, capability assessments, and new suppliers approvals aligned with FDA’s QMSR, ISO 13485, and Aspen’s internal quality system.
• Support onboarding of new suppliers identified through organic growth, NPD programs, and M&A integrations — ensuring suppliers are qualified and production-ready on schedule.
• Maintain the Approved Supplier List (ASL) and ensure all documentation is current, accurate, and audit‑ready.
• Making supplier selection decisions, providing quality input into sourcing strategies and make-versus-buy analyses.

• Establish and maintain supplier quality KPIs — including incoming product defect rates, supplier corrective action cycle time, on‑time delivery, and overall supplier quality scores — and report performance to QA/RA, Supply Chain and Aspen leadership.
• Escalate critical supplier quality issues arising at international manufacturing, procurement, and distribution sites.
• Conduct regular supplier performance reviews, identifying underperforming suppliers and driving corrective action and improvement plans.
• Manage the Supplier Corrective Action Request (SCAR) process, ensuring root cause analyses are thorough, corrective actions are effective, and closure is timely.
• Develop and maintain supplier scorecards and performance dashboards that provide clear, data‑driven visibility into supplier quality across the enterprise.

• Plan and execute a risk‑based supplier audit program, conducting on‑site and remote quality system audits across Aspen’s domestic and international supplier base.
• Lead audit activities against ISO 13485, FDA 21 CFR Part 820, and applicable regulatory standards, documenting findings and driving timely corrective action.
• Assess supplier quality management systems for adequacy, compliance, and continuous improvement orientation across the organization.
• Support internal and external regulatory inspections by ensuring supplier quality documentation and records are complete, accurate, and readily available.
• Monitor the regulatory landscape for changes impacting supplier quality requirements and ensure Aspen’s supplier quality program remains current and compliant.

• Implementing non‑conforming product identification and documentation process, ensuring that supplier issues and trends are acted upon and that critical issues are escalated and managed through to resolution and that suppliers are held accountable for restitution working with Supply Chain.
• Ensuring that inspection procedures, sampling plans, and acceptance criteria aligned with applicable standards and risk‑based principles.
• Establish systems and documentation practices to adequately specify material requirements through specifications and drawings.

• Support and lead supplier change notification processes that evaluate proposed changes from suppliers for quality and regulatory…