Barista

Water’s Edge Coffee Barista – South Haven

Job Description Part-time hourly, ranging from 1-14 hours per week based on proficiency, availability and need. In-person responsibilities and on-call availability.

Customer Service and Community Engagement

• Create “wow” moments that leave a positive and lasting impact on our customers.
• Greet customers warmly and engage them with genuine care and enthusiasm.
• Assist customers with their orders, provide product suggestions, and support special orders or requests.
• Build trustful relationships with customers to encourage return visits.
• Respond to customer questions effectively and efficiently, maintaining a helpful and approachable attitude.

• Prepare and serve coffee, tea, and other specialty drinks following established recipes and quality standards.
• Ensure quality service and products for customers by adhering to safety and sanitation procedures.
• Operate and maintain espresso machines, grinders, and other coffee shop equipment.
• Warm and serve pre-prepared food items as needed.

• Stock products and maintain product displays according to merchandising standards.
• Maintain a clean and organized work environment, including countertops, equipment, and seating areas.
• Monitor inventory and restock supplies as needed to ensure seamless operations.
• Follow all health, safety, and sanitation guidelines.

• Work collaboratively with other team members and volunteers to ensure smooth daily operations.
• Assist in training new baristas and volunteers as needed.
• Support Water’s Edge Coffee’s mission by contributing ideas to enhance customer experience and meet ministry goals.

• Operate the point-of-sale (POS) system accurately and efficiently.
• Process cash, credit card, and mobile payments, ensuring correct change and receipts.
• Follow proper cash handling procedures and complete end-of-shift reconciliation.

• Possesses a heart for ministry
• Demonstrate a willingness to share your faith, reflecting the values and mission of Water’s Edge Coffee
• Responsible, reliable, and consistent
• Positive attitude and pleasant demeanor
• Trustworthy and able to maintain confidentiality

• Team player who works collaboratively
• Willing to pitch in and support colleagues when needed
• Pursues unity and conflict resolution in a biblical and respectful manner

• Enjoy interacting with customers one-on-one and building meaningful connections.
• Highly organized with strong attention to detail.
• Excellent listening and communication skills.
• Maintain good eye contact and display positive body language while engaging with customers.
• Ability to work efficiently in a fast-paced environment.
• Willingness to learn and adapt to the ministry’s goals and customer service standards.
• Proficient in necessary computer programs and digital platforms

• Ability to stand for long periods.
• Ability to lift, carry, push, pull, bend, and twist while handling products (up to 25 lbs.).
• Capability to operate coffee shop equipment safely and effectively.

• Experience:
  
  Coffee shop experience preferred
• Education:
  
  High school enrollment or diploma preferred
• Skills:
  
  Barista skills preferred; tech competence preferred
• Body:
  Because this position serves as a representative of Life Bridge Church and its ministry, employees are expected to actively support the church's beliefs, mission, and values through regular participation in worship services and church life.
• Residence:
  Living in/near South Haven preferred

• Hired by and
  
  Reports to:
  
  Water’s Edge Coffee Manager
• Primary Work Relationships:
  Team Members & Customers