Parts Sales Specialist

Location: Three Rivers

Green Mark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. Green Mark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Do you have experience selling parts and services to meet customer needs and while providing great customer service? If you answered YES, then we want YOU to apply!

Parts Specialist team members are critical to ensuring that customers have a great experience at Green Mark that will keep them coming back. That is why Green Mark offers the following benefits:

Health insurance starts on your first day of employment
401k with company match

Paid Holidays Paid Time Off Competitive wages

Company paid uniforms

Continued training through John Deere Advancement opportunities

Employee discounts

Purpose

This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Responsibilities Providing excellent customer service to service department, counter & phone customers

Provides recommendation for sales of additional related or needed parts or accessories

Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status

Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise

Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor Assists with preparing and maintaining professional showroom image and merchandise displays

Assists in keeping parts department clean and orderly

Routinely lifts items weighing up to 50 lbs Experience, Education, Skills and Knowledge High School diploma or equivalent experience

Experience connecting with customers, maintain professional image, establish rapport

Demonstrated basic understanding of the selling processes

Demonstrated ability to manage multiple projects simultaneously with a degree of independence

Experience using standard desktop load applications such as Microsoft Office and internet applications#GMS
#J-18808-Ljbffr