Retail Representative - Center Line, Michigan

Overview

JARS Cannabis is a culturally inspired organization on a mission to rewrite the narratives surrounding cannabis, one community at a time. We empower future leaders of our industry and cultivate an inclusive workplace that celebrates the intersection of cannabis with creativity, community, and collaboration. We strive to provide the highest quality products and service to our customers and communities, aiming to set a new standard of professional excellence in cannabis retail.

JARS Cannabis is seeking a highly motivated and energetic Retail Representative for Center Line, Michigan. The Retail Representative works closely with store leadership and reports to the General Manager. This role provides customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating knowledge of our cannabis products, deals, and promotions.

Successful candidates will complete mandatory training through JARS University, conducted virtually and in-person at our mock-store training facility, to ensure staff are well-educated on JARS policies, procedures, and culture.

• Assess the needs of each customer, provide product knowledge, and conduct each transaction with accuracy and efficiency
• Utilize suggestive selling strategies and upsell customers on products and promotions
• Accept constructive criticism and coaching from upper management
• Assist with inventory tasks when needed
• Work scheduled shifts and follow the company's attendance policy
• Follow all safety and CRA rules and policies
• Promote the perks of being a JARS customer, including the Loyalty Program, referrals, and more
• Record transactions accurately in the POS system, use login credentials, and ensure the accuracy of the cash drawer
• Perform opening and closing duties as needed
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Maintain neatness, cleanliness, and organization of the sales floor
• Fill in when short-staffed and be willing to be cross-trained
• Follow and integrate JARS company policies and procedures in all on-the-job interactions, tasks, and behaviors
• Listen and respond to customer and coworker needs and requests in a timely and appropriate manner
• Other duties as assigned by management

• Must be 21 years of age or older
• High school diploma or GED required
• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment
• Acquired knowledge of cannabis strains and applications
• Cannabis industry and/or health industry experience highly desirable
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills required

• Requires prolonged standing and some bending, stooping, and stretching
• Requires stocking, labeling, cleaning, organizing
• Ability to operate a computer, POS system, and other office equipment
• Moving up to 30 pounds on occasion
• Work will generally be performed in a fast-paced retail cannabis dispensary
• Involves frequent contact with patients and staff
• Will require working varied hours/day, including nights, weekends, holidays, and/or events on occasion

Full-time, Part-time

• 10-hour shift
• 8-hour shift
• Holidays
• Monday to Friday
• Weekend availability required

At JARS Cannabis, we are more than a retailer — we are a community. Our values are Impact, Daring, Nimble, Playful, and Gritty, and they shape everything we do.

• Impact:
  Focus on creating meaningful, positive change and delivering results that matter for people, customers, and communities
• Daring:
  Embrace bold ideas and creative approaches to stay ahead in the industry
• Nimble:
  Adapt quickly to a fast-paced and changing environment
• Playful:
  Foster a fun, authentic workplace
• Gritty:
  Demonstrate determination and resilience

If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make an impact.

Apply today and become a part of the JARS Cannabis family!

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• Holiday Pay (select holidays only)
• Bereavement Time Pay
• Parental Leave

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. All employment is decided on qualifications, merit, and business need.

Per CRA guidelines, all candidates are subject to a State of Michigan background search. Any candidates with a felony within the past 10 years for a controlled substance or distribution to…