Store Manager, Retail & Store Manager

• Location 629 Main St,Frankfort, MI, ,United States
• Job Category C-Store
• Employee Type C-Store Exempt
• Required Degree High school
• Manage Others Yes

• Name Corrine Horner

JOB PURPOSE:

This position contributes to Blarney Castle’s success by leading a team of store associates to create and maintain our standards of product quality and service for our customers. The store manager is responsible for managing store operations by being a front of the store leader, connecting with customers, employees and coaching in the moment. Identifies ways to drive results, managing costs and ensuring a welcoming environment that surprises and delights our customers in full compliance with Company standards and federal, state and local laws.

• High school diploma or equivalent is required.
• Progress toward or completion of a bachelor’s degree in a relevant field is preferred but not required.
• Five years of relevant work experience, including leadership and supervisory responsibilities.
• Demonstrated an understanding of basic math skills in order to prepare and interpret operating reports.
• Able to read, write, and comprehend instructions, procedures, recipes, and training materials. Must also be able to implement these guidelines with the staff.
• Strong communication skills, in both verbal and written form.
• Be able to communicate effectively with a wide variety of people, including internal team members, customers and vendors.
• Demonstrate a management style that can transition easily from down-time to a fast-paced work environment based on business needs.
• Be able to multi-task, and pivot from one task to another.
• Able to create and sustain an inclusive team environment.
• Demonstrated computer literacy in business operations. Experience with Point of Sale, HR and standard Microsoft Office products helpful.
• Able to work any shift and be available on-call to handle emergency situations.
• Demonstrated a history of dependable and consistent attendance at work.
• Have reliable transportation and a valid proof of auto insurance in order to complete banking responsibilities and other off-site business activities.
• Must be at least age 18 or older due to age restricted product sales.

• Lead, motivate and inspire your assigned staff to complete tasks needed to make your business thrive.
  • Staff planning and hiring
  • Training
  • Goal Setting based on their projected or communicated career path.
  • Timekeeping
  • Performance management, accompanied by continuous skill development.
  • May deliver corrective actions if necessary.
• Ensure every customer is provided with immediate and undivided attention from yourself and your staff.
• Maintain the expectation of Superior Super Service with all customers.
• Customer complaints will be resolved in a timely and appropriate manner.
• Drive implementation of Company programs by developing action plans and directly motivating employees to meet operational objectives.
• Analyze sales and expense information to maximize sales and profits.
• Utilize tools and analyze financial reports to identify and address trends and issues in store performance.
  • Recommend action plans to your District Manager.
• Monitors and manages store staffing levels to ensure employee development and to achieve and maintain store operational requirements.
• Promote an environment for effective teamwork where employees feel valued and respected.
• Identify, plan, and delegate appropriate responsibilities to ensure a smooth flow of operations throughout the team equally.
• Demonstrate a calm demeanor during periods of high volume or unusual events.
  • Manage a smooth transition afterwards to maintain store operating standards and to set a positive example for employees.
• Review store performance against audit standards specified by District Manager.
• Ensure that pricing and inventory levels are properly maintained to established standards.
  • Order inventory and monitor vendor performance.
  • Implement approved promotions and ensure stock is available consistently.
• Follow all company policies, procedures, and practices.
• Ensure compliance with all local, state, and federal laws within the scope of convenience store and gas station operations.…