Team Leader, Retail

Team Leader – South Haven Retail Store

Goodwill Industries of Southwestern Michigan – Team Leader at South Haven Retail Store

• Demonstrate excellence in customer service.
• Work with team members to meet and exceed established sales goals through service, production, merchandising, and accurate business practices.
• Maintain proper in‑store stock levels of merchandise and stock rotation, and report any variances.
• Know and demonstrate all aspects of cash handling procedures.
• Train team members in proper procedures.
• Follow all safety guidelines and procedures.
• Perform any additional duties as assigned by management.

• Demonstrated competence in interpersonal relations, leadership, and problem‑solving.
• Demonstrated experience in cash handling.
• Strong reading, writing, speaking, and communication skills.
• Strong mathematics skills related to retail operations.
• Ability to train and explain processes to others.
• Ability to motivate self and others.
• Previous team leadership experience preferred.
• High school diploma or equivalent preferred.
• Must be able to lift 35 pounds repeatedly, including reaching, bending, and twisting; extended periods standing.
• Must be able to work a variety of hours in order to close or open the store.
• Must have a reliable vehicle to conduct occasional off‑site agency business.
• Must possess a valid motor vehicle operator license.
• Must pass a pre‑employment drug screen and theft‑related background check.