Account Executive

Account Executive

Rapid City Rush
- Entry Level
- Rapid City, SD

The Account Executive will be responsible for maximizing ticket revenue for the Rush through the retention of current business and new sales of Season Tickets, Group Tickets, Ticket Packages, Event Suites, and In‑Game Programs.

The Account Executive is a relationship builder, someone who can connect with the Black Hills community, schools, and other groups and help them plan a memorable evening with the team. The Account Executive is a party planner, organizer, and is the one willing to put in the effort so that others can enjoy themselves.

• Generate group ticket revenue using all sales methods, including face‑to‑face appointments, texting, emailing, phone calls, arena tours, prospecting, and networking
• Manage relationships with various accounts to exceed established sales goals; conduct high amounts of new business meetings and outreach daily
• Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community
• Prospect to generate new business relationships; host client meetings and potential client presentations on a regular basis
• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; maintain a high level of customer service to existing and new clients
• Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
• Attend team, community, and other events to maximize sales opportunities
• Provide sales reports and contact status to management on a daily and weekly basis during Goal‑Setting Meetings

• Highly organized, resourceful, detail‑oriented, quick learner, and time‑management skills
• Excellent relationship‑building and customer‑service skills
• Ability to learn in a team environment and adhere to departmental guidelines
• Ability to professionally communicate and interact with all levels of management
• Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
• Ability to professionally handle highly sensitive and confidential information
• Knowledge of Paciolan or other ticketing and CRM software preferred

• Minimum education level: BA/BS Degree (4‑year)

• 1‑2 years of related work/internship experience
• Must be able to work game nights, weekends, holidays, and select ticket sales and public relations events

• Presence
• Energy
• Emotional Intelligence
• Innovative
• People First

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• This role is in Rapid City, SD. Do you understand that it requires full‑time living in Rapid City, SD?
• What interests you about this role?