Inbound Sales Representative (Hybrid

Looking for a long-term career opportunity with a national brand? Work in inbound insurance sales, where customers are calling to purchase auto, home, and renters coverage. Close 1 out of 5 calls and earn base pay plus commission, with paid training, a company-sponsored P&C license, a top-tier 401(k), and real opportunities for advancement. Stop chasing leads—start closing.

Customers calling in to buy insurance (auto, home, renters)- Quality leads
- Close 1 out of 5 calls
- Plus base pay!

Paid training + company-sponsored will obtain P&C License after training
- Amazing 401K with contribution AND match!

Location:

Caledonia, MI 49316

This position is hybrid, (3) days onsite required weekly after training

Pay: $63,000 average yearly earnings (uncapped earnings)

Top performers earn $100,000+ yearly

Starting base pay is $18.00 per hour, commission is monthly

Type:
Direct Hire

Schedule:

Will be assigned a (40) hour work week after training, must be open to department hours

M-F or Tues-Sat, 8:00am to 10:00pm EST

Training schedule: M-F, 10:30am – 7:00pm EST for approx. 9 weeks

Career outlook:
Earn 6-figures! 401k with 4% contribution and up to 6% match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.

• Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
• Lead Sources:
  Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
• Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
• Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
• Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
• Manage daily call volume, averaging 12–15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.

• Bachelor’s Degree
• P&C License
• Salesforce

• Must have recent prior sales experience and/or call center sales experience.
• Must be able to describe how your sales skills will transfer into this role, highlighting metrics, quotas, or success in previous roles.
• Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
• Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
• Must have professional verbal and written communication skills with strong sales acumen.
• High school diploma or equivalent
• Background check required
• Education verification required