Parts & Service Sales Representative

Description

Ellens Equipment Inc is a family owned, agricultural, construction and landscaping equipment dealer. The company offers equipment repair services, parts, and sales of several different types of equipment from a variety of manufacturers.

Ellens Equipment is looking for a full-time parts on-road parts and service salesman. The parts and service sales representative (PSSR) will responsibilities will include but is not limited to the following:

• Establish and maintain good customer relations to promote returning customers to the dealership.
• Establish and maintain a consistent sales route with regular visits to customer farms and shops in coordination with Parts and Service Manager, Store Manager, and Sales Representatives.
• Provide Parts Ordering, Sales, and Delivery to customer farms and shops.
• Help create monthly Parts sales specials to market at customer shops and farms in coordination with Parts Manager.
• Offer and promote the full line of products serviced by Ellens Equipment Inc.
• Review Customer equipment for potential new business when visiting customer farms and shops.
• Target new customers to visit and market to whom are not currently engaging in business with Ellens Equipment Inc.

• Coordinate with shipping clerk to receive parts freight deliveries for customer orders.
• On occasion will be asked to assist parts counter coverage in the dealership.
• Maintain company vehicle:
  Washing, regular vehicle maintenance, etc.
• Contact customers when ordered items have arrived at dealership.
• Required to work Saturday mornings on a rotation basis.
• Required to work on call on a rotation basis.
• Required to maintain daily log of customer visits in the customer retention management system (CRM = Salesforce)

As part of regular job duties, the PSSR will need to be able to perform the following frequently:

• Demonstrated time management and organization skills.
• Lift, carry and otherwise transport work-related materials that frequently weigh up to 25lbs and may occasionally weigh in excess of 80lbs.
• Travel to customer farms and shops. Be able to walk and carry work related materials into customer farms and shops from company vehicle.

Full Time with a competitive wage scale

Ellens Equipment offers competitive wages and a great benefit package including:

• health insurance/HSA
• 401 with employer match
• paid time off
• paid holidays
• employee discounts
• training.

The company provides a computer and access to company vehicles for company related travel or training.

A High School diploma or equivalent. Additionally, oneyear minimum experience in the farm equipment industry is required, preferably involving service or parts.

Ability to maintain inventory records, a clear understanding of how the process of acquiring parts and sales of parts impacts inventory. Offering an image of helpfulness, knowledge and experience is essential. Orderliness and cleanliness must be a paramount attribute to the person who is to be charged with the responsibilities of this position. An ability to follow a regular routine of tasks necessary to maintain order is required.

Computer literacy is also required.

The parts counter sales person must maintain high staff morale in the company. Setting an example of teamwork is critical to this requirement.