Client Advisor

Be the reason clients never look elsewhere.

Austin Benefits Group isn’t your average employee benefits firm. We're a driven team of consultants and advocates who deliver benefit solutions to private and publicly traded companies - and we take that responsibility seriously. Our clients don't just get a broker; they get a dedicated partner who shows up, solves problems, and genuinely cares about their people.

If you've been in client-facing benefits roles at firms and you're ready for a place where your contributions are seen, valued, and rewarded - keep reading.

We're looking for a Benefit Client Advisor who thrives on ownership. You'll manage a robust book of business in the Business Insurance space - serving as the primary point of contact, strategic advisor, and problem-solver for a diverse portfolio of clients. This is a high-visibility role with real autonomy and a direct line to leadership.

• Own the client relationship end-to-end - from onboarding and renewals to day-to-day support and strategic planning
• Lead the full renewal process, driving outcomes that protect both the client's interests and the firm's retention goals
• Build customized service plans and conduct in-person and virtual benefits education sessions that genuinely move the needle
• Proactively identify cross-sell opportunities and grow account revenue year over year
• Resolve claims, billing, and administrative issues quickly and thoroughly - you're the one clients call when it matters
• Coordinate seamless coverage transitions between clients, carriers, administrators, and employees
• Maintain accurate, up-to-date records in the agency management system
• Stay sharp on healthcare compliance and industry trends so your clients always get your best thinking
• Participate in industry events, seminars, and networking opportunities to build your presence and the firm's brand
• Collaborate with our Analytics and Client Support teams when projects call for it

• Experience in employee benefits or business insurance at a brokerage, agency, or carrier
• A track record of retaining and growing a client portfolio
• You communicate with confidence - whether that's presenting to a CFO or walking an HR team through open enrollment
• Detail-oriented enough to manage complex accounts, but people-first enough to build real trust
• Self-directed and accountable - you don't wait to be told what to do
• Comfortable with technology and committed to keeping your data clean

We win together and support each other - no internal politics, no silos.

Continuing education, compliance training, and real advancement paths.

Your clients are real businesses with real employees - your work matters.

We believe great people deserve great rewards. Here's what you can expect when you join Austin Benefits Group:

Competitive Base Salary

A strong base that reflects your experience and the value you bring to the team.

New Business Commission

Uncapped commission on new business sales - the more you grow, the more you earn. Your hustle is directly rewarded.

Unmatched Employee Benefits

Best-in-class health, dental, and vision coverage with high employer contributions. We don't just sell great benefits - we live them.

Generous 401(k) Match

An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.

Summer Fridays

Enjoy early dismissal on Fridays during the summer months. You've earned it.

Remote Fridays

Work from home every Friday, year-round. We trust you to get the job done.

Competitive PTO

A generous paid time off policy that lets you actually recharge - not just accrue days you never use.

Paid Holidays

A robust holiday…