Security Officer

Summary

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.

• (30 %) Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.
• (30 %) Responds to all calls received from the public, hospital staff, and the security dispatcher.
• (15 %) Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
• (10 %) Responds to hospital emergency overhead pages as determined by security dispatch.
• (10 %) Physical management of patients going through crisis.
• (5 %) Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor or nurse).
• Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
• Answers all calls for assistance, received on the security emergency phone line of the facilities help line.
• Creates a maintenance work order for all calls received on the facilities help line.
• Enters information from maintenance job logs and work orders into the TMS application.
• Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
• Assists with helicopter flight operations; secures and unlocks doors, as prescribed by policies and procedures, or at the direction of the Security Manager or Supervisor.
• Notifies the Security Manager and/or Supervisor via chain of command for any and all major incidents that occur to facility property.
• Enforces parking policy, as directed.
• Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.
• Responds to all panic alarms located throughout the facility.
• Armed security staff will respond to an active shooter or other lethal threat and neutralize the threat if possible.
• Responsible for enforcing that all contractors working above the ceiling and/or have removed a ceiling tile have a yellow copy of the "Above Ceiling Access Permit".
• Writes reports as required by policies.
• Follows all departmental and medical center policies and procedures.
• My Michigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• Assist with morgue operations, including the handling of deceased patients.
• An employee may be required to participate in further learning opportunities offered by My Michigan Health.
• Other duties and tasks as assigned.

• BLS
  - Basic Life Support
• CPL
  - Concealed Pistol License (Required)
• DMV CHECK - DMV Record Check (Required)
• MCOLES FIREARMS - MI Commission on Law Enforcement Firearms (Required pre‑hire and annually after hire)
• PPE
  - Pre‑Employment Psychological Examination (Required)

• High School Diploma or GED
• Education Specialization:
  
  General Study
• Comments:
  Military, corrections or law enforcement experience preferred.

• Interpersonal skills needed to communicate successfully with individuals and groups.
• Must pass Security Defensive Tactics Training.
• Must pass taser and pepper gel training.
• Ability to interact with people at all levels to communicate information in a clear and understandable manner.
• If driving a company vehicle must be eligible under the hospital insurance guidelines.

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death.
• Able to wear bullet‑resistant vest.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Frequently required to sit/stand/walk for longer periods of time.
• May require frequent postural changes such as stooping, kneeling or crouching.
• To perform physical management, including, but not limited to, restraining, maneuvering, and holding combative individuals.
• Some exposure to blood‑borne pathogens and other potentially infectious material.
• Must follow My Michigan Health blood‑borne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
• May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Moderate. Must be able to occasionally (0‑33% of the workday) lift or carry 11‑20 lbs., frequently (34‑66% of the workday) 10 lbs. and/or Walk/Stand/Push/Pull of Arm/Leg controls.